Monitors and analyzes Key Performance Indicators from customer distribution agreements and takes appropriate action.
Have firm understanding and adherence to all assigned concept policies, procedures, and the distribution agreement.
Performs account contract administration with regard to the accounts' new products, promotions and new restaurant openings.
Responds to customer's needs related to product sampling, pricing, and delivery schedules.
Ensures profitability by reviewing cost and pricing to customers on a weekly basis keeping in mind market sensitivity and monthly contract maintenance.
Recognizes, analyzes, and resolves customer issues accurately and in a timely manner.
Accurately codes new business contracts ensuring consistency among item codes to be used in building price catalogs and order guides.
Monitors and guides Customer Service Representatives' work.
Monitors and analyzes service level reports and takes appropriate action.
Monitor the SIAR report on a daily basis and review exceptions with the purchasing department.
Visits accounts as scheduled by supervisor.
Organizes account files and records.
Adheres to all company policies, procedures, and standards.
Complete special projects and other duties as assigned.
EDUCATION and/or EXPERIENCE: Associates degree with a minimum of two (2) years' experience in a sales support or account management role.
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage provides safe, stable, reliable work environments, competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days