Quality Manager at Henkel in Richmond, Missouri

Posted in Other 13 days ago.

Job Description:


At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Lead the day to day operation of quality team at production facility delivering results in customer complaint management, supplier complaint management, APQP (Advanced Product Quality Planning) deliverables, and corrective actions related to audits.

  • Champion and mentor production facility in Built in Quality elements such as problem solving, FMEA (Failure Mode and Effects Analysis), control plan, six sigma, statistical controls, error proofing, and change control.

  • Drive improvement in quality process while remaining compliant to automotive customer requirements and automotive standards (IATF 16949).

  • Implement and monitor regional and global policies, standards, and systems related to improving quality.

  • Meet with customers (internal and external) and suppliers (if needed) on a regular basis to obtain the status of projects, provide direction, resolve open issues, and drive improvement.


  • Bachelor's Degree within a relevant Science discipline

  • Knowledge and experience with IATF/ISO/QS standards in an automotive environment

  • 5+ years of experience with TS/IATF 16949 and OEM (Original Equipment Manufacturers) Customer Requirements

  • 7+ years of supervisory experience

  • Experience leading teams and working with customers

  • Experience in troubleshooting difficult problems in a plant environment

  • Excellent relationship building, communication and influencing skills

  • Demonstrated success in leading teams of problem solvers with a balance of reactive and proactive quality efforts

  • Must be willing to travel occasionally

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression,and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.