Senior Clinical Pharmacy Consultant (Clinical Account Manager) at Cigna in St. Louis, Missouri

Posted in General Business 7 days ago.

Type: Full-Time





Job Description:

Senior Clinical Pharmacy Consultant (Clinical Account Manager)

Job Description

The job profile for this position is Senior Pharmacy Clinical Consulting (Non-IC) Advisor, which is a Band 4 Senior Contributor Career Track Role.

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Senior Clinical Pharmacy Consultant (Clinical Account Manager)

In this role, the Clinical Account Manager will provide clinical insights and advanced analytical support for a large national health system client in the National Accounts buyer group. The Clinical Account Manager will be the Pharmacy Clinical Program subject matter expert, and partner with the National Existing Business Account Team to meet the complex, highly customized needs of this multidimensional client.

Responsibilities include:


  • Develop a clear understanding of client's goals and objectives form a clinical perspective.

  • Support client's PBM strategy while balancing Cigna's objectives.

  • Work jointly with the Cigna National Accounts organization to support the clinical, operational, and analytical needs of the client.

  • Work with key stakeholders at the client and within Cigna to ensure client goals and objectives for pharmacy savings are identified and achieved.

  • Deliver quality clinical support to client including formulary recommendations, utilization management, pipeline updates, P&T support, as well as client reporting production & distribution.

  • Review and analyze client's financial performance using standard and, as required ad-hoc reporting and tools.

  • Provide decision support to identify cost saving programs and services using quantitative techniques

  • Analyze pharmacy and medical benefit utilization to determine potential solutions to manage costs and promote quality of care within the client's delivery model.

  • Interpret and translate pharmacy coverage rules based on Cigna policies and evidence-based medicine guidelines.

  • Support client's pharmacy directors, respond to inquiries from a clinical perspective.

  • Effectively partner with client clinical program management team and medical director to assure clinical coverage policies meet business needs and strategic goals.

  • Provide supplementary support to client's Pharmacy and Therapeutics Committee

  • Lead the strategy, development and presentation of the client's quarterly and annual pharmacy benefit plan performance reviews

  • Maintain comprehensive and current knowledge of Cigna Pharmacy Management's products, programs and processes.

  • Periodic engagement in special projects as needed to support client objectives.


    • 10 years or more of Pharmacy Benefit Management (PBM) experience in a clinical account management role supporting health system (or similar) client expectations required

    • Bachelor's Degree in Pharmacy required; PharmD preferred

    • Licensed Pharmacist required

    • Experience with consultative Client management methodologies required

    • DNA of ownership, accountability and responsibility

    • Ability to manage and ensure completion of multiple complex projects and shift priorities quickly.

    • Processes oriented with a forward thinking ability to present solutions and identify efficiencies

    • Project management skills, high attention to detail, as well as the ability to work in a fast-paced environment and meet tight deadlines

    • Operational understanding and competence with PBM clinical programs and product offerings

    • Excellent verbal and written communication skills

    • Excellent presentation skills in group settings

    • Proficient technical skills using Microsoft Programs

    • Strong collaboration and relationship building skills

    • Proven ability to influence and solution sell

    • Midwest location preferred.

    • Willingness to travel up to 25% of the time (depends on employee location), at times with little advance notice

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.