Operations Representative I (Water Utility) at New Jersey American Water in Plainfield, New Jersey

Job Description:

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business.  Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company.  The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states.  American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing.  For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

Key Accountabilities

• Assist field in locating Company facilities using maps and/or sketches, whether electronically transmitted or provided in hard copy.


• Tracks and maintains inventory; orders supplies for department and company.


• Logs, updates, processes, obtains, and closes out such things as (but not limited to) invoices, work orders, purchase orders, permits and service applications.


• Maintains various records, files and spreadsheets for department. Inputs/compiles data and provides reports on such things as (but not limited to) budget, vendor data, departmental expenses, environmental reporting, equipment test results, departmental progress and departmental key performance indicators (KPI)S using company software programs and data bases.


• Communicates with colleagues, customers, clients and vendors verbally as well as through correspondence email and telephone to include but not limited to, Leak Letters, "One Call" for mark outs and agreements for Developer Services, and schedules appointments.


• Performs mail and other clerical duties as assigned.


• Supports accounting in various functions, including but not limited to, processing time sheets, various payment types, researching and reconciling invoice issues, check processing, disbursements for petty cash, etc.


• Other responsibilities as assigned.

Knowledge/Skills

Must have working knowledge of:

• Company policies and procedures and safety practices.


• Microsoft Office software as well as other company-utilized software systems


• Able to speak, read, write and understand the English language.


• Strong communications skills.


• Computer literate; excellent typing skills


• Mathematically adept.


• Customer Service focused.

Experience/Education

• Four years experience in appropriate clerical work preferred


• High School diploma or G.E.D.


• Associate or Bachelor degree is a plus

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

 

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