Customer Service Representative at Fred Beans Automotive of Flemington Inc in Flemington, New Jersey

Job Description:

Join Fred Beans Automotive Group, voted one of the 2019 and 2020 Best Places to Work!
Fred Beans Nissan of Flemington, is seeking a highly energetic and self-motivated Customer Service Representative. The Customer Service Representative is responsible for scheduling and selling all work for the assigned group to achieve its objective. The Customer Service Representative directly controls the end result of the customer's overall service experience and prepares and completes all documentation related to the service transaction.

What You'll Do

Provide exceptional and efficient customer service
Make recommendations based on customer vehicle
Answer phones and schedule service appointments
Coordinate with parts department and other vendors
Update customers on service progress of vehicle
Assist Service Advisor team with daily operations
Ensure the customer has a positive overall service experience
Prepare and complete all documentation related to the service transaction.

What We Offer

Updated facilities: including tablets, electronic repair orders and multi point inspections,
texting software and much more!
Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff last year)
Company funded health benefits
Life, Disability, and Cancer Insurance
Pet Insurance
Company-matched 401(k)
Paid Vacation and Personal time off
Convenient and reasonable work hours Monday through Saturday, NO Sundays
Employee and Community discounts at over 150 vendors
Healthy Living Program

What You'll Need

Excellent customer service and communication skills
Good organizational and time management skills
At least one year of Automotive experience preferred
A valid driver's license
Reliable transportation
Attention to detail