GPHE Mechanic at Alfa Laval Inc in greenwood, Indiana

Job Description:

OBJECTIVE (broad function, scope and purpose for the position)

The Field Service Technician is available for 24/7 on call field service labor for gasketed plate heat exchangers to ensure reliable operation.

Must be able to manage travel costs and operating expenses associated with field service visits.

           

BRIEF DESCRIPTION OF POSITION (outline job duties and responsibilities):

Provides mechanical maintenance on gasketed Plate Heat exchangers 

Can startup and shut down equipment in accordance to company and customer safety procedure in line with OSHA requirements. 

Prepares expense reports and written service reports for work performed on each job no later than two weeks of job completion

Create job time and expense reports, Concur expense reports, and payroll reports as required by all field service technicians.

Obtains Signed Time Summary sheets from the customer upon completion of job.

ORGANIZATIONAL COMPONENTS (level of functional responsibility, relationships, level of direction received, and ability to initiate work):

Need to work with the following:

• Service Operations personnel


• Service Sales personnel

KEY PERFORMANCE MEASURES

Customer satisfaction measurements – responsiveness, quality, customer relations

Timeliness on Job paperwork being completed

KEY COMPETENCIES NEEDED

Customer Service orientation

High Service Cultural Competence

EDUCATION, EXPERIENCE AND CERTIFICATION/REGISTRATION DESIRED

Education (degree or years) and/or Certification/Registration:

Two years hands-on, mechanical job experience

Type and Length of Experience:

Zero to two years’ experience.

Knowledge, Skills, Abilities and Attributes Desired in Candidate:

Competent mechanical skills and aptitude

Ability to communicate Operational and Safety parameters for Alfa Laval equipment to the customer

Team Player 

Basic PC utilization skills required in word, excel.

Ability to learn and use systems required for the administration of service and expense reports 

PHYSICAL & ENVIRONMENTAL FACTORS

Physical Requirements (lifting, climbing, standing, equipment use):

Ability to lift 85 pounds and perform tasks requiring physical strength (climbing, sit, kneel or stand for extended periods, equipment/tool use).

Environmental Factors (hazardous materials, work location, work surfaces, exposure):

Perform jobs in line with OHSA requirements

Complete established safety training programs

Exposure to heat, cold, noise, various type of facility, and levels of cleanliness

OTHER REQUIREMENTS (i.e., travel, motor vehicle use, etc.)

Requires the ability to drive a company vehicle, and have a valid driver’s license

Proficiency with towing a trailer is desired.

Must be able to wear a safety respirator, as needed. (Clean shaven, if necessary when job requires it)

Travel 75-85%

EEO/Vet/Disabled Employer

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