Senior Epic Resolute PB Analyst - Revenue Cycle (Remote) at OCHIN INC in Portland, Oregon

Posted in Information Technology 3 days ago.

Type: Full-Time

Job Description:


OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to more than 500 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 500 diverse professionals, working remotely across 40+ states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Senior Epic Revenue Cycle Analyst supports the mission of OCHIN though complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our member clinics.   This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

Essential Duties

  • Perform complex build and configuration in Epic and related products.

  • Operate in OCHIN’s Member Care Team framework as a key contributor to the overall goals of the team support model.

  • Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.

  • Discuss and provide workflow solutions and ensure understanding of the system through hands on training.

  • Serve as a subject matter expert (SME) on applications across the organization.

  • Lead and mentor other analysts on complex interdepartmental project work.

  • Document build specifications, team processes and complex clinic workflows.

  • QA complex builds, Quarterly Update (SU) modifications, and other work orders.

  • Collaborate with members from other OCHIN teams to address integration issues.

  • Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.

  • Lead trainings and workgroups for members.

  • Develop and share workflow best practices.

  • Travel to support off-site software installations as needed.

  • Assist Project Managers in identifying system capabilities.

  • Build, design, test, and document functionality of new system features.

  • Provide process improvements within your application or team.

  • Other duties as assigned.

Install Team duties for the Senior Epic Revenue Cycle Implementation Analyst

  • Lead and manage multiple competing projects simultaneously, defining, delegating and managing build deliverables for themselves and other revenue cycle analysts as needed.

  • Perform complex build and configuration in Epic, external financial clearinghouses, and related products.

  • Serve as Subject Matter Expert for project scoping, technical design, and process improvement

  • Consult with installing member billing offices, identifying existing billing workflows, reviewing claim examples and provided regulatory requirements, and suggesting build solutions to mitigate potential process gaps.  

  • Translate and design customized Epic financial build logic when standard options are not available.

  • Provide weekly financial updates and project status reports throughout the life of each project

  • Act as project and technical consultant

  • Ability to work and communicate effectively across role types at customer organizations, including ability to lead strategic discussions with executive points of contact

  • Attend go-lives, leading ad hoc decision-making conversations from the command or billing centers as appropriate


  • Minimum of 5 years of experience in similar or relevant role.

  • Minimum of 2 applicable certifications/proficiencies with preference given to Epic Resolute, PB Claims, Charge Router, EpicCare, Prelude, and/or Tapestry.

  • Work history in Healthcare IT is required.

  • Bachelor’s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.

  • Intermediate proficiency in Microsoft Excel.

  • Strong communication skills – able to communicate with both application and technical team members, as well as end users. 

  • Consistently acts with integrity and accountability. 

  • Process and detail-oriented, with a strong focus on data-driven decision making. 

  • Proactive, self-motivated, and solution oriented. 

  • Strong organizational and project management skills.

Work Location and Travel Requirements

  • All OCHIN positions are 100% remote.  Work from home requirements are: 

    • Ability to work independently and efficiently from a home office environment.

    • High Speed Internet Service.

    • It is a requirement that employees work in a distraction free workplace.

  • Travel may be required based on business requirements for OCHIN Go-Live events, 1-2 trips per year.

We offer a comprehensive range of benefits. See our website for details:

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.


See Job Description