Training Coordinator at Pacific Life in Newport Beach, California

Job Description:

Job Description:

35% Learning Management System Administration

• Create learning courses, class sessions, and learning journeys in the Learning Management System


• Track completion of courses and class sessions, updating rosters and class records


• Provide regular reporting for sales leaders and the training team to evaluate trends and monitor compliance requirements


• Manage video library, including governance and quarterly review and archive of stale content,


• Assist in uploading content to various learning platforms


• Ensures accuracy of roster and transcript records

35% Training Reporting and Analytics

• Administer learning evaluation surveys following instructor led training sessions


• Analyze results of learning evaluation surveys, and communicate trends to the training team and sales leaders


• Create training reports from the data within the learning management system and other training team databases


• Analyze data and produce reports to depict training productivity and effectiveness


• Build learning evaluation surveys


• Manage and track broker dealer NAIC training status


• Provide reporting for Financial Professionals completing CE requirements

30% Training Coordination

• Schedule rooms and create virtual learning sessions


• Communicate with learners regarding training logistics, including prework and learning surveys


• Coordinate and support end-to-end CE session implementation


• Coordinate with systems management to validate availability of training environments


• Work with print vendors and fulfillment to produce training materials


• Create presentation materials for sales training programs


• Manage Procurement process

• Bachelor's degree in a related field preferred.


• Minimum 3 years' experience in a similar role, including experience in LMS administration


• Excellent written and verbal communication skills with strong attention to detail.


• Expert knowledge of Microsoft Office suite, including Outlook, Teams, Excel and PowerPoint.


• Experience with administration of Learning Management Systems (Cornerstone), video content platforms (Allego), and virtual training platforms (Zoom)


• Able to work effectively with diverse groups of people and various position levels.


• Must be able to plan and manage time effectively to meet project deadlines.


• Must be comfortable working in an environment of change.


• Experience in a financial services or annuities is not required, but a plus.

How We Help You Succeed:

We're fostering a culture of shared values across our company by providing generous compensation and comprehensive benefits that allow our employees to find fulfillment and security in personal life and career alike. These include:

• Competitive Salary and Benefits




• Work-Life Balance & Flexible Scheduling




• Medical, dental, and vision as part our commitment to investing in the health and wellbeing of our employees




• Two retirement savings plans: 401k savings plan with company match and Company Retirement Contribution (company-paid)




• Generous PTO and holiday pay




• Warm Colleagues & Inspiring Culture

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.