Banquet Captain Buffalo Marriott at LECOM HARBORCENTER at Shaner Hotel Group Limited Partnership in Buffalo, New York

Job Description:

The Banquet Captains help train and lead the Banquet staff, as well as generate reports and assist with projects as assigned by the Banquet Manager and/or General Manager. The Captains assist where necessary to ensure optimum service to guests. FOODsafety certification and alcohol awareness certification preferred but not required. Work shifts and hours vary, weekend and holiday hours required. Some duties include reviewing and evaluating customer satisfaction, hiring and training staff and ensuring compliance with all corporate policies and procedures that relate to the banquets department, as well as local, state and federal law regulations. We are seeking an enthusiastic, detail-oriented, strategic and personable leader who can effectively organize a department under the standards of Shaner Hotels.

The Banquet Associates help make our guests’ events come to fruition. Whether it’s a business function, a wedding reception, or a birthday party, we strive to make our guests’ events the best ever! We expect our Associates to provide warm, friendly service with a genuine smile and pleasant attitude. Minimum one year of supervisory experience in Hospitality Industry; banquet events experience preferred. Excellent interpersonal and communication skills. Ability to manage multiple priorities in a fast-paced environment.