Teller/Customer Service at Space Coast Credit Union in Titusville, Florida

Job Description:

Space Coast Credit Union (SCCU), the largest state charted credit union in Florida, is looking for a Full Time Member Service Specialist to join our ONESCCU TEAM in Titusville FL!

SCCU has been in business since 1951 and has over 5 billion dollars in assets.  Our Members are our top priority and we stand behind our Brand Promise:

Honest People, Trusted Products, Time Valued.

SCCU Benefits:

• Benefit eligibility is the first of the month following date of hire!




• ONESCCU annual Bonus opportunity!




• Comprehensive Medical, Dental and Vision Insurance




• Flexible spending account or Health Savings Account with SCCU matching contribution




• Long Term and Short Term Disability coverage




• SCCU Paid Term Life Insurance




• Employee Assistance Program (EAP)




• Paid Time Off




• 401(K) Pre-Tax Savings Plan with SCCU matching 100% of the first 5% of employee contributions




• Tuition Reimbursement Program

SCCU Financial benefits: save money every month!

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc.




• GAP coverage at half price




• Fixed low rate credit card




• Identify Protection at no cost




• No fee accounts

If you enjoy delivering exceptional customer service, like to interact with the public, and enjoy a variety of tasks, this is the job for you!  Your excellent communication skills and ability to multi-task will enable you to easily adapt to SCCU's sales culture and utilize effective referral techniques for all SCCU products and services.

As a Member Service Specialist job duties will include processing transactions, deposits, withdrawals, and loan payments.  Member Service Specialist also sell monetary instruments, assist Members with various services, processing check orders, open and close loans as scheduled, and process changes. 

You will also be responsible for explaining various loan products and payment options such as dealer and private sale auto loans, credit cards, mortgage loans, equity loans and various insurance products.

Ideal candidates will possess the following skills:

• Cash handling experience


• Excellent customer service skills


• Sales experience and ability to recognize referral opportunities for all SCCU products and services


• Excellent communication skills (including verbal and written)


• Exceptional organizational and multi-tasking skills


• A great team player and ability to adapt to an ever-changing environment


• Good math skills


• Effective problem solving skills

Requirements:

6-12 months prior experience in cash handling and providing customer service. Experience servicing new accounts and consumer loan closing within a credit union, banking, or savings and loan environment is preferred.

Education:
High School Diploma or equivalency

Schedule:

Full Time during Branch hours of operation: Monday - Thursday 7:45am - 6:15pm.  Fridays 7:45am - 7:15pm.  Saturdays, Alternating on Rotation, 8:30am – 1:30pm.

See Job Description