Job Description:

Food & Beverage Supervisor

Big Canyon Country Club is currently seeking an experienced Food & Beverage Supervisor to lead and oversee Food & Beverage operations. 

Position Purpose:  Lead and Oversee Food & Beverage operations 

Job Specific Competencies:

Member F&B Satisfaction

Oversees smooth operations of the card rooms Food and Beverage and member areas by pre-planning, training staff, organizing resources and running the floor to ensure maximum results; talks with members to determine opinions on F&B operations; works with employees to learn about problems and comments from members; handles member and guest incidents and complaints and advises Assistant Food and Beverage Director regarding appropriate corrective action; determines areas of operation that need improvement, determines where changes are needed, and takes appropriate immediate action; receives consistently positive reviews from members on events and F&B services.

Planning, Budgeting and Controlling F&B Costs

Assist with the coordination and planning of events in advance to ensure success and maintain communication between departments; work with other departments or member committees in planning successful and well utilized events; review financial status against plan and adjusts future plans as necessary; manage labor to beat or meet budget without compromising service to the members; consistently meets budgetary goals. 

Leadership

Delegation and Direction:

Distributes the work load effectively and fairly among the work group; clearly explains the desired objectives, results, measurements and timelines when assigning tasks; empowers employees with clearly defined deliverables; monitors progress and maintains a two-way dialogue on assignments and goals; assures that all standard operating procedures and cost controls are in place and consistently utilized. 

Coaching, Motivating and Developing:

Conducts ongoing service training program; mentors, and motivates others for knowledge, skill, and behavior development; acts as a role model for employees; is aware of each subordinate’s career goals and constructs compelling development plans and executes them; creates an environment in which others do their best work; invites input from each person and shares ownership and visibility; Conducts pre-meal meetings with staff; conducts ongoing training and education sessions including on-the-job training and retraining; develops appropriate training and educational materials including checklists and notices to ensure that staff members work safely, efficiently and in compliance with company policies and laws; conducts regular training and education sessions; monitors employees progress and retrains if necessary; updates training, policies and procedures regularly and stays current with training trends and offerings.

Performance Management:

Uses the club Performance Management Process effectively in providing both positive reinforcement and constructive feedback to team members; deals with problem subordinates firmly and in a timely manner without allowing problems to fester; regularly reviews performance and holds timely discussions; deals effectively with resistant and troublesome subordinates and can make difficult decisions about subordinates when all other efforts fail.

Celebration and Recognition:

           Recognizes hard work through celebrating as a department and as individuals; Perpetuates and sustains a culture of appreciation and recognition; Participates in recognition activities such as writing “thank you” cards, kudos, etc.

Knowledge, Skills and Abilities:

• Great people skills and ability to work with different types of personalities.


• Food, Wine and Service knowledge in a fast-paced environment.  


• Ability to develop and oversee training programs for service staff.


• Ability to coordinate a team of diverse personalities and positions using excellent communication and organizational skills.


• Must be computer literate; excel in verbal and written communication.


• Experience working with cleaning supplies and chemicals with basic knowledge of product safety.

Education: Prefer college degree in related field or equivalent experience.

Experience, certifications, licenses, etc.:  Proven food and beverage supervisory experience in fast- paced environment. The ideal candidate will have experience working in a Country Club.

Physical/Environmental Demands: Requires lifting to 25 lbs. Must be able to stand for prolonged periods of time and work in high temperature kitchens.

Work Environment: Indoor/Outdoor restaurant and locker room environment.

Benefit Highlights

• Full Time employees are eligible for Health benefits to include Medical, Dental, Vision, EAP and Life Insurance
  


• Vacation and sick pay eligibility


• 6 paid holidays per year


• 401K retirement plan


• Discounted employee meals

Application Process

All applicants are required to submit an online application through our club website (bigcanyoncc.org).   
Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. 

Selection Process

• 
  Step 1: Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables; those candidates will be referred to step 2 in the selection process.
  Step 2:  Hiring managers will contact candidate to schedule interview. 


• 
  Step 3: Those candidates who are selected to continue from the interview process will be sent for background check.


• 
  Step 4: Upon successful completion of background check, candidates will be notified and begin onboarding process
   

 eVerify

**Big Canyon Country Club is an equal employment opportunity employer. We require a pre-employment background investigation and drug screen for all candidates. We E-verify all new hires for employment eligibility. We are an at-will employer.

Salary:

$13.00

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