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Mgr Optns Technology & Analyti at Independence Blue Cross LLC in Philadelphia, Pennsylvania

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Bring your drive for excellence, team orientation and customer commitment to Independence; help us renew and reimagine our business and shape the future of health care.  Our organization is looking to diversify, grow, innovate and serve, and we are looking for committed, empowered learning-oriented people to join our team.  If this describes you, we want to speak with you.. 

Operations, Technology & Analytics Manager is responsible for design, development, implementation, and optimization of operational analyses to help business leaders with real-time decision making.


  • Supports leadership at all levels with analytical projects, including but not limited to: operational impacts related to different what-if scenarios, industry benchmarking, key performance metrics, and ad-hoc analyses

  • Evaluates, identifies, prioritizes, and implements ad-hoc reports, dashboard reporting, validation, and outlier detection. Collaborates with business optimization to recommend process improvements.

  • Deep dives into data sets to answer key business questions

  • Partners with internal business partners to understand the current and future analytical and reporting goals. Collaborates with technology leaders to deliver on the goals.

  • Builds a pro-active, intellectually curious, and accountable team that champions self-service data culture that empowers business partners



  • Science, Engineering, or Business BS / BA required. A MBA is preferred.


  • Strong data analysis, presentation, communication, and negotiation skills.

  • Ability to independently identify, research and resolve issues.

  • Strong Sql and Tableau skills

  • A strategic planner with excellent technical skills, analytical ability, good judgment, and strong operational focus.

  • Minimum of 7 years of experience in data analysis role

  • Previous supervisory experience preferred