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Regional Community Support Coordinator at Alliance Health in Morrisville, North Carolina

Posted in Nonprofit - Social Services 30+ days ago.

Type: Full-Time





Job Description:

The Regional Community Support Coordinator oversees the Community Inclusion Planning Meeting (CIPM) program in all Alliance counties to promote growth of the program and ensure fidelity to the model. 

Essential Functions & Duties

Provide Regional oversight of the CIPM process  


  • Develop CIPM related policies and procedures including all relevant documents 

  • Conduct quality assurance and fidelity measurements 

  • Ensure data is collected in a timely manner and identify CQI activities based on data trends

  • Actively promote and encourage engagement in CIPM process to providers, members and the community

Conduct CIPM meetings  and develop teams to meet the needs of the individual served.


  • Facilitate CIPM meetings 

  • Ensure teams are developed and reflect the values and principles of System of Care (SOC), recovery and self-determination

  • Provide information, education and technical assistance to anyone that inquires or participates in a CIPM 

  • Develop resources that can be utilized by CIPM participants and team members

  • Ensure all CIPM team members have been adequately trained

Collaborate with community partners to address critical needs of individuals served


  • Represent the organization in community activities. 

  • Represent the organization in the community, in regards to special assistance and programs offered by the organization and increase community awareness of initiatives.

  • Consult with treatment teams, community collaborative and other groups serving MCO enrollees

  • Develop in-depth knowledge of various community systems

Collaborate with internal departments to ensure continuity of care 


  • Assist in the continuity of care for all persons referred to Care Coordination or service providers as needed

  • Provide consultation and technical assistance to all MCO departments regarding the CIPM process.  

  • Make referrals to other Alliance departments and aid in the early identification of individuals with special health care needs.

Minimum Requirements

Bachelor’s degree in a Human Services field and five (5) years of progressive experience in the field of Health Care or Human Services Or Master’s degree in a Human Services field and three (3) years of experience in the field of Health Care or Human Services.

Additional Experience required in the following: 


  •      Meeting/group facilitation 

  •      Training and public speaking/presentation 

  •     Development of plans of care/action plans 

Knowledge, Skills & Abilities


  • General knowledge of behavioral health and intellectual/developmental disabilities

  • Knowledge of all disability areas, including areas where co-occurring illnesses exist

  • Knowledge of the primary purpose and functions of community agencies

  • Knowledge of community resources

  • Excellent interpersonal skills

  • Excellent verbal and written communication skills

  • Problem solving skills

  • Conflict resolution and mediation skills

  • Ability to make prompt independent decisions based upon relevant facts

Additional experience preferred in policy/procedure development and  program development and oversight

Required license

Valid, unexpired Driver license

Salary Range

$23.27 to $40.07/Hourly 

Education


Preferred


  • Bachelors or better in Human Services

Licenses & Certifications


Required


  • Driver License

Skills


Preferred


  • Collaboration

  • Communication

  • Conflict Resolution

  • Problem Solving

  • Resourceful

See job description





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