Donor Recruitment Rep at Vitalant in CANTON, Ohio

Job Description:

PRIMARY PURPOSE:

Under minimal supervision, the incumbent is responsible for achieving annual and monthly territorial goals through effective donor recruitment and territory, account and calendar management.

DUTIES AND RESPONSIBILITIES:

• Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.


• Assures quality customer service to all customers.


• Schedules blood drives within center-established guidelines to achieve monthly and annual goals and projection accuracy.


• Directs, trains, and motivates volunteer blood drive coordinators and committee members to ensure successful blood drives.


• Develops new donor sources.


• Maintains an ongoing public and media relations program in assigned territory.


• Develops an annual recruitment plan for meeting assigned collection goals. Prepare, assess and respond to monthly forecast information.


• Develops and maintains donor recognition programs in assigned territory.


• Follows established sales/recruitment process (including projection accuracy); maintains and ensures accuracy and timeliness of account information.


• Builds relationships with external departments and internal staff. Communicates effectively to coordinate blood drives and in-center activities. Represents the Company through personal contacts, public speaking engagements and educational presentations.


• Performs all other duties as assigned.

REQUIREMENTS:

Knowledge/Education

Relevant Bachelor's degree or equivalent combination of formal education and experience required.

Licenses/ Certifications

None.

Experience

• One year related experience preferred.


• Territory sales management, prospecting, cold calling, relationship skills, and customer service experience preferred.

Skills/Abilities

• Effective oral and written communication skills.


• Sales/territory management skills.


• Must be self-motivated and a self-starter with good organization skills.


• Ability to work flexible hours including weekends and evenings.


• Provide own vehicle for transportation and possess a valid driver’s license.


• Proficient personal computer skills.