Customer Sales Coordinator - (Job Number: 21000538) at Arconic in Springdale, Arkansas

Job Description:

We have an entry level opening with our Arconic/Kawneer business for a Customer Sales Coordinator to support our Order Execution Team located in Springdale, Arkansas.

Do you have a technical mindset and a knack for customer service?

Customer Sales is a fantastic way to get started in the Construction industry. It gives employees a strong foundation in the terminology and processes for Customer Sales, Project Management, Drafting, Engineering, and other robust career fields.

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  FLSA Status: Non-Exempt (eligible for overtime at 1.5 times the hourly rate)
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  Employment Status: Full-time
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  Benefits: Generous Health, Vision, Dental, and 401K plans more
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  Pay: Salaried, range $35,000 - $40,000. Based on experience.
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  Schedule: Usually 10 hours per day, Monday - Friday

• Order Processing and Order Management
• Review customer orders and purchases
• Coordinate order status - placing an order in Estimating, Order Entry, and Takeoff statuses
• Send orders to manufacturing based on standard practices
• Work with our ordering system and release orders to manufacturing
• Adjusting prices based on established guidelines

• Interact with Customers and Sales Representatives
• Generous training period
• Work with customer on processing, scheduling, order changes, product issues, customer claims.
• Utilize or develop knowledge of product and price book
• Interact and coordinate with internal resources on projects

• Computer skills including: Microsoft Office, Outlook, Access, that will be further developed with training in all Kawneer front-end systems
• Data entry skills with attention to detail
• Written and verbal communication skills
• Construction or architectural industry background a plus
• Proven customer service skills including prompt response and documentation

• External customers and sales representatives, as well as internal project managers and production control

• HS diploma or GED equivalent from an accredited institution
• Minimum of 2 years of experience in a customer service role
• Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

• Associates Degree from an accredited institution.
• Commercial or residential construction industry experience.

Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value.

Building and Construction Systems, a business unit of Arconic, is the leading manufacturer of architectural aluminum products and systems for the commercial construction industry. Kawneer is part of Arconic's global Building and Construction Systems (BCS) business unit, which manufactures and markets architectural systems and products in North America, Europe, Asia and the Middle East.