Job Description:

Uniti Fiber is seeking an experienced, cross-functional project manager focused specifically on service delivery to drive the acceptance, growth, and provisioning of service within Uniti Fiber's network. This position will have overall project responsibility and accountability to deliver quality products and services on time.

Essential Duties & Responsibilities:

• Service Delivery Management.


• Manage service (Ethernet, wavelength, High Cap, etc.) delivery from contractual sale to service turn up and achieve customer commitment dates.


• Conduct Market and project-based meetings in support of weekly forecasting.


• Track major service delivery milestones (such as Design Completion, Fiber Provider Agreements, OSP Permitting, Aerial pole attachment & Make-ready, Leasing, NTPs, etc.) and work with the individuals in each market to ensure these tasks are completed consistent with the forecast.


• Project Plan execution.


• Facilitate and conduct internal and external customer service delivery meetings.


• Efficient and productive use of any and all tools; i.e. Salesforce, Excel, Word, etc.


• Create regional project tracking mechanism, if required, to provide real time analysis of project status.


• Customer Interface & Coordination.


• Provide timely project updates to internal and external customers.


• Conduct trend analysis of projects to identify road blocks and areas of opportunity for improvement.
  
  

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/ or Experience:

• Minimum 5 years in project, program management experience.


• Minimum 7 years telecom network deployment and/or Operations experience.


• BA/BS degree required or comparable experience.

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, and walking.


• Keyboarding/typing.


• Long hours involving overtime and weekends as necessary.


• Ability to read effectively from a computer screen, sampling device and/or a paper copy.
  

Working Conditions:

• Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.


• Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment.


• Ability to travel up to 20%.


• Ability to work flexible hours including evenings, holidays, and weekends.

Uniti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.