Driver, Geek Squad Home Delivery(Non DOT Experience Agent)Knoxville,TN at Best Buy in Knoxville, Tennessee

Job Description:

The home delivery drivers are passionate installation experts and are especially impassioned when talking about Home Theater and Appliance products. Whether the request is to deliver a washer and dryer or install a client’s dream home theater experience, they’re the type of person who digs right in and knows the exact way to meet our client’s delivery and installation needs. As a Geek Squad Home Delivery Driver, they are responsible for all aspects of our client deliveries. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. It offers the chance to increase skills through training and on-the-job opportunities.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.


• Delights clients by ensuring a smooth end-to-end delivery process.


• Moves clients’ products safely into their home while unboxing, installing, and checking functionality.


• Determines the best way to bring merchandise into clients’ homes.


• Assists clients in completing all paperwork and obtaining appropriate documentation for proof of delivery.


• Hauls away clients’ previous technology products either alone or leading two person teams.


• Provides training to newly on-boarded Geek Squad drivers.

• 6 months of experience with recommending products, services, or solutions to clients in a retail or direct in-home environment


• Ability to work a flexible schedule including holidays, nights, and weekends


• Ability to lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team with the use of a harness, lift, or dolly


• Must be 21 years of age

• Previous experience with building and maintaining client relationships in a leadership capacity