NDNQI/Magnet Advisor - Remote at Press Ganey Associates, LLC in Chicago, Illinois

Job Description:

About Press Ganey

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Job Description:

The NDNQI/Magnet Advisor is responsible for supportingclientquality initiatives around NDNQIMagnet experience. The focus may range from advanced analytic, best practice and/or integrated solutions based on client needs. The Advisor will be a clinical quality, change management, and performance improvement expert and will have direct accountability for partnering with client leadership to improve organizational outcomes and meet strategic clinical quality goals.

Duties and Responsibilities:

Provides strategic Advisory support for clinical quality, which will include but not be limited to proficiency in clinical products such as NDNQI, Nursing Excellence Solution, Quality Performer and/or Magnet experiencein alignment with the Press Ganey perspective.

• Provide education and training for clients about Press Ganey tools and resources


• Provides client support and recommendations for goal-setting strategy and process


• Leverages clinical expertise and Press Ganey's knowledge and comparative database to share performance trends, and best practices in clinical quality initiatives


• Assimilates relevant regulatory, accreditation and professional organization standards to support clients' clinical quality programs and submissions


• Creates and documents a comprehensive partnership plan for appropriate clients articulating the organizational goals, priority areas for improvement, and how they will be implemented by the client and supported by the Advisor


• May assess improvement strategies via observation or performance review and offer feedback for refinement, leveraging national best practices.


• Proactively monitors the efficacy of current data and improvement strategies and recommend course corrections and enhancements as needed.


• Develops ongoing professional relationships with key stakeholders and facilitates networking opportunities for clients.


• Identifies client need for more intensive review and support and makes necessary referrals to Press Ganey Consulting Services.


• Assumes responsibility for professional development via proactive review of Press Ganey thought leadership and Subject Matter Expert publications/resources. Seeks to expand own role as Subject Matter Expert via personal study, resource development, and knowledge sharing within and external to Press Ganey, and mentoring of others. Engages in continuous learning and development of healthcare industry knowledge.


• Works cross-functionally with the Press Ganey account team to ensure client-centeredness.

Qualifications:

• 
  Education
  
  
  
  • BS Degree required; nursing degree preferred. Advanced degree preferred (MBA, MHA, MSN, MPH, Analytics, for example)
  
  
  
  


• 
  Skills
  
  
  
  • Excellent verbal and written skills, including presentations to large management groups.
  
  
  • Proficiency in Microsoft Office applications; Advanced knowledge of Excel and SPSS
  
  
  • Demonstrate ability to multi-task and operate effectively in a fast-paced environment
  
  
  
  


• 
  Experience
  
  
  
  • Work experience in the nursing field with NDNQI and/or Magnet experience
  
  
  • Minimum years of experience required :4 years to 6 years of nursing experience
  
  
  • Directly related experience in consulting, project management, and/or performance improvement areas: (Clinical Quality, PI/Lean, Change Management, or OD, for example).
  
  
  • Experience conducting data analysis, report interpretation, client training and support on online reporting tools.
  
  
  • Demonstrated experience in achieving goals, completing tasks with high quality and on time
  
  
  • This role will require up to 25% travel to various client locations.
  
  
  
  

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

For more information about Press Ganey, visitwww.pressganey.com.

Press Ganey Associates, Inc. is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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