GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit www.gms.comor any one of our subsidiary company websites.
SUMMARY OF POSITION:
The primary function of the Colonial Materials, Inc. Dispatcher is to direct and coordinate the ordering and delivery of materials to customers in the day-to-day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. This employee directs all activities that concern delivery, warehouse and facilities.
DUTIES AND RESPONSIBILITIES:
Responsible for the fast, accurate processing of sales orders, setting up job's information, confirming & appropriate reports which support sales order processing
Processing credit memos on the computer
Assist customers with will call orders
Supervises delivery crews, conducts performance reviews and employee orientation, and coordinates driver training
Schedules and dispatches crews to maximize time efficiency and monitors labor costs on each job
Computes payroll accurately and on time
Trains new helpers on how to perform job safely and correctly
Completes new hire and training paperwork in a timely manner
Ensures compliance with VCR program
Responsible for triple count and job completer program
Responsible for office/dispatch and yard/warehouse cleanliness
Responsible for ensuring that trucks are clean
Performs job in a safe manner
OTHER COMPETENCIES:
Ability to self-manage, show initiative and be proactive
Communicate professionally, both verbally and in writing, to co-workers and customers
BASIC QUALIFICATIONS:
High school diploma, required
College degree, preferred
Minimum 2 years of related work experience
Strong Microsoft office skills
Ability to quickly and accurately perform basic math skills
Ability to quickly read a road/geographical map and communicate directions
Organization skills demonstrated in job performance
Demonstrated ability to follow instructions with limited guidance
PHYSICAL DEMANDS:
Must be able to remain in stationary position 70%
Occasionally, will move about inside the office to access files, office machinery, etc.
Must be able to operate basic office machinery
Must be able to communicate with team and management and be able to exchange accurate information in these situations
Constantly working in office environment
MENTAL DEMANDS:
Must be able to problem solve and prioritize tasks
Must be able to manage stress depending on tasks
Must be able to multitask
Must be able to receive and analyze all information
Must be able to quickly communicate solutions if problems occur
Must be able to demonstrate a high degree of sound judgement
COMPANY BENEFITS:
Medical, dental, vision, disability and life insurance
401k retirement plan
Paid holidays and vacation days
This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.