Operations Coordinator - NON-EXEMPT at Loyola University Of Chicago in Chicago, Illinois

General Summary:

Reporting to the Associate Director of Operations, the Oprerations Coordinator supports all activites related to opreations of Graduate and Professional Enrollment Mangement Office. Leads the accurate and timely processing of admission applications and supporting documents. The Operations Coordinator is also responsible for processing decision forms. In addition to processing duties, the Operations Coordinator is a point of contact for applicants and for Loyola faculty and staff, and assists the Associate Directors as needed.

Principal Duties and Responsibilities:

1. Manages the application process for admissions system, Slate, including data entry of applications, troubleshooting any application issues, monitoring workflow, and ensuring proper data entry.

2. Processes decision forms.

3. Serves as People Soft resource for GPEM with admissions maintenance including adding records, and processing deferrals, term changes, withdrawals, etc.

4. Meet with walk-in students and answers incoming calls and respond to applicant, faculty and staff e-mails.

5. Supports the Associate Director of Operations with Slate training and maintenance for faculty and staff.

6. Performs other duties as assigned.

Bachelors degree preferred or equivalent work experience.

-Bachelors degree preferred or equivalent work experience.

-Strong organizational skills; ability to prioritize and manage complex work flow

-Experience in a PC environment

-Excellent data entry skills

-Strong customer service skills to work effectively and efficiently with those outside the university as well as with other offices within Loyola

-Strong interpersonal skills.

- A team player with the willingness to assist with all aspects of the office operation

Preferred Qualifications:

-Technolutions/Slate and/or People Soft experience

-Knowledge of a university environment a plus

n/a

Familiarity with Admissions CRM-Technolutions Slate preferred. Familiarty with Unviersity SIS- PeopleSoft preferred. Proficient computer skills and knowledge of MS office suite; adept user of Internet, e-mail and other office automation systems.