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Supervisor I at Tapestry in Pottstown, Pennsylvania

Posted in Other 30+ days ago.





Job Description:

ABOUT US Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New York has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brand's optimistic, feminine approach to the everyday encourages personal style and is a celebration of women who are confident with a youthful spirit. Modern, covetable design, unexpected color combinations, graphic prints and polished ease are the hallmarks of the brand.

Job title: Supervisor

Kate Spade New York is part of the Tapestry, Inc. house of brands Essential Duties & Responsibilities: Client & Service Expert:

* Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store. * Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. * Ensure all associates complete the sales training program and develops strong product knowledge across all categories. * Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence: * Achievement of personal sales goals. * Educate team on sales plans, personal sales goals, store stats and drives team to achieve them. * Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. * Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity: * Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. * Ensure brand and operating standards are met to support brand consistency. * Ensure store presentation standards are achieved and maintained. Operational Excellence: * Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. * Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory. * Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required: * Minimum 2-3 years' experience in luxury goods or a comparable retail environment * College degree preferred Skills and Abilities Required: * Strong written and verbal communication skills * Detail oriented * Proactive ability to multi task and prioritize Physical Requirements: * Available to work store schedule, as needed, including evenings and weekends * Standing for extended periods of time * Able to safely lift boxes up to 40 pounds * Comfortable climbing ladders

Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran



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