Suite Busser at Kraft Group LLC in Foxborough, Massachusetts

Job Description:

Job Details

Description

SUMMARY:

The Suite Busser works in cooperation with the Suite Attendant to provide exceptional customer service to internal and external Suite guests. Suite Bussers are responsible for set-up, delivery of all Suites food and beverage, assisting the Suite Attendant in serving guests and bussing tables and counters in Suites, removing all used food service dishes from the Suite.

DUTIES AND RESPONSIBILITIES

• Works with the Suite Attendant to deliver first class customer service to all guests in the Luxury Suites.


• Ensure all Suite special requests and needs are met and communicated to management.


• Ability to set-up Suite events with attention to service details and departmental standards.


• Ability to meet Suite service standards including, but not limited to, bussing, food handling and food safety, Suite deliveries.


• Thoroughly break-down and clean-up all equipment and supplies following Suite events, ensuring proper care and storage of all equipment, supplies, food and beverage.


• Responsible for timely delivery of items to Suite Guests that include; food, beverage, dessert cart, smallwares and Stadium give-aways


• Work closelywith Pantry expeditor to adhere to quality controls, customer service standards and Suite Attendant support.


• Complete all other duties as required by business or as instructed by management

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Qualifications

SKILLS AND QUALIFICATIONS

• Ability to effectively communicate in English, written and verbal


• Ability to work as a team member in a diverse environment


• Ability to stand and walk for extended periods of time


• Ability to repeatedly move a minimum of 50 pounds


• 18 years of age or older


• Flexible schedule; nights, weekends and holidays may be required


• Ability to fully commit to all home football games and other full stadium events


• Knowledge of food service and table standards preferred


• 2+ years experience in high volume catering or full-service dining preferred

PHYSICAL DEMANDS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Event Venue, noise level in the work environment is typically loud


• Densely populated on event day

CERTIFICATES, LICENSES, REGISTRATIONS

None required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.