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Senior Consultant at Cognizant in Chicago, Illinois

Posted in Information Technology 30+ days ago.

Type: Full-Time

Job Description:

Manager +


• Bachelor’s Degree in Business, IT, Engineering, or other relevant field (Required)

  • • Advanced Degree in Business (Preferred) Tier 1 MBA (Strongly Preferred).


Problem and Scope Definition:


  • • Provide primary support for formulation of problem statement and definition of scope for her/his assigned area(s).

  • – Work independently and bring thought leadership to bear in order to identify root cause of the issue.

  • – Work with engagement management to define scope of work in context of larger project.

  • – Construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.

  • – Support the identification of project risks and mitigation.

Requirements Gathering:


  • – Demonstrate exceptional requirement gathering techniques with minimal direction from engagement management.

  • – Design, conduct and facilitate requirements sessions.

  • – Organize and sequence requirements into a user requirements document.

  • – Write wellformed, validated requirements and manage changes.

  • – Use appropriate tools to record, track and manage requirements.

Business Analysis:


  • • Review and analyze relevant documentation to ensure the understanding of an organizations function and capabilities.

  • • Lead relevant research to increase understanding in support of developing comprehensive solutions.

  • • Serve as liaison between stakeholders—demonstrate understanding of client’s structure, policies, and operations.

  • • Logically structure recommendations and supporting data to formulate a solid, logical and understandable business case.

• Utilize appropriate business modeling techniques to represent and graphically depict various activities, processes and data These could include:

  • – Business process modeling.

  • – Process flow modeling.

  • – Data flow modeling.

Engagement Delivery:


  • • Deliver exceptional engagement delivery support.

  • • Develop and managing project plan(s) as needed.

  • • Identify and manage engagement risks for area of responsibility.

  • • Independent of close supervision, develop high quality deliverables that are “clientready” the first time.

  • • Proactively share ongoing point of view and perspectives based on experience/expertise.

  • • Display strong listening and communication skills when interacting with client and team.

Engagement Governance:


  • • Develop governance and communication plans that facilitate smooth delivery of project.

  • • Provide engagement lead with consistent and frequent updates through written and verbal communications.

  • • Effectively track and/or escalate project risks and issues.

Thought Leadership:


  • • Independently research industry trends and support to shape innovative ideas and opinions for practice thought leaders.

  • • Actively contribute to research, development and authoring of consulting mindshare ie articles, whitepapers, and other collaterals via traditional and social media channels.

Business Development:


  • • Support RFI/RFP responses and other business development opportunities as needed.

Customer Relationship Management:


  • • Build and maintain trusted relationships with client stakeholder(s).

  • • Be seen as a “go to” resource that client wants to bring back for future engagements.

Practice Development:


  • • Draw conclusions from market/industry trends and client experiences to support in the design and build of new go to market service offerings.

  • • Support service line development and case study support through the gathering of industry best practices.

Revenue Management:


  • • Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).

Knowledge Management:


  • • Assist in creating client and/ or practice related materials (deliverables, solutions, industry best practices, standards and other knowledge artifacts) to Cognizant's knowledge management repository.

People Management:


  • • Actively support recruitment for campus candidates through preplacement discussions.

  • • Help to onboard and mentor junior associates.

  • actively support their ongoing development.

  • be known as a leader among peers.


Must Have Skills

  • Order to Cash Order Management

Domain Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Order to Cash Order Management NA Required


* Proficiency Legends

Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.