Quality Assurance Manager at Agilent Technologies in Chicopee, Massachusetts

Job Description:

Secondary Locations


Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

As a Quality/ Regulatory Manager, you will have to lead our Quality Team of Technicians, Engineers, Change Analysts, and Quality Supervisor, with responsibility for all associated quality processes and product compliance for the Chicopee Site. Your innovative thinking and ability to inspire others will provide value-driven Leadership for this manufacturing site.

Responsibilities:

• Preparation of operational plans to fulfill organizational targets and strategies, and management of their execution


• QMS oversight, facility compliance, and leading the site during ISO 9001 Audits.


• Interaction with suppliers for quality problem resolution, while assuring incoming material quality requirements are met


• Work closely with Sales and Customers to satisfy customer issues that are OFS (manufacturing) relevant


• Monitor and control DEFOA (defect on arrival) and DPPM defect rate for customer claims


• Driving quality control to ensure manufacturing compliance to stated product specifications


• Ensure documentation of all processes, and training are up to date


• Ownership of CAR/CAPA, deviation, and non-conforming material programs


• Develop team skills and competencies tailored to organization support requirements


• Understand future trends and drive technology improvements for innovation

Travel Required
Occasional

Schedule
Full-time

Shift
Day Shift

Duration
Not applicable

Job Type
Experienced

Job Function
Quality/Regulatory




Option to Work Remote
No

Qualifications
Desired Qualifications

• Bachelors or University Degree or equivalent experience,


• 8+ years directly relevant experience as a manager or supervisor of a team of 8+ employees.


• Understanding and experience in the Life Science business, and/or injection molding will be an added advantage.


• Working knowledge of ISO 13485, Pharmaceutical GMP is a plus


• Strong compliance background (audits)


• Use of Quality Tools for problem investigation.


• Strong team player with excellent verbal and written communication skills


• Excellent leadership skills including confidence, empathy, sound judgment, and good business acumen


• Ability to work in an international environment for collaboration with global quality teams


• Requires proven skills in leading/managing the execution of processes, projects, and tactics.

Preferred Qualifications:

• Bachelors or University Degree of equivalent in Engineering or Life Sciences.

What will make you stand out:

• Skilled in working with remote teams in a global environment and Quality organization.


• Skilled in conflict resolution, team interactions, and interpersonal skills.


• Ability to influence change and lead others through change.


• Ability to develop and execute realistic action plans and organize resources.


• Ability to lead and plan project activities.


• Ability to work with suppliers and customers on Quality issues and initiatives.


• Ability to assess risk and design appropriate plans to mitigate risk.


• Ability to manage multiple assignments while responding to daily demands of the business.


• Strong written and verbal communication skills.


• Experience working with other cultures


• Experience working with suppliers and customers


• Experience with ISO 9001 or 13485 audits


• "Continuous Improvement mindset"

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please contact +1-262-754-5030 email job_posting@agilent.com. EOE AA M/F/Vet/Disability/Sexual Orientation/Gender Identity.

For more information about equal employment opportunity protections, please see all of our notices for EEO below.
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf,
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

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