Solutions Architect - Healthcare Vertical at Konica Minolta Business Solutions in Atlanta, Georgia

Job Description:

All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS), is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment.

With over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company.

Please join us in our exciting growth and pursue a rewarding career with All Covered!

Position Objective

The objective of the Solutions Architect, Healthcare Vertical (SA) is to develop technology solutions and strategies for Healthcare practice clients in acute, ambulatory & extended care settings. Ensure the growth of sales by facilitating the sale of opportunities, ensuring project services through accurate proposal development and pre-sales technical design. The SA will also help grow and expand the breadth and depth of solutions delivered to Healthcare clients, will assist with technical training in the U.S. and assist with Healthcare practice escalations.

The SA is a lead technical consultant for the Healthcare vertical on a national level and acts as the subject matter expert on behalf of clients and Field Engineering across the country.

Essential Job Functions

• Provide sales support (business technology strategy and solutions) for Healthcare focused solutions and services from Managed IT, Cloud, Compliance and Security, Value Based Care, Revenue Cycle Management, EHR Implementation, Interoperability and Workflow solutions, procurement and project opportunities


• Uncover and understand challenging business problems and provide effective technical solutions to solve them


• Design and implement successful, high value technology solutions


• Participate in assessments and Technology Business Plans for Healthcare-focused organizations


• Provide technology updates to the Healthcare practice and uncover technical trends in the Healthcare industry


• Function as an expert resource for escalation of technical sales and select service issues


• Assist in measuring, monitoring & continually improving technical Healthcare practice pre-sales processes, procedures & best practices, including client IT strategy process (TBP)


• Aid the Practice Director in recommending priorities for the Healthcare help desk and its technology training programs


• Subject matter expert in healthcare applications, technology trends, other factors affecting healthcare clients (regulatory, compliance, value based care, revenue cycle management, interoperability etc.)


• Partner with Service Delivery Leadership to evolve and optimize delivery model and ensure proper staffing & skills


• Ability to assess technical issues and develop a remediation plan for the local resources

Competencies (Knowledge, Skills and Abilities)

• Working knowledge of Systems and workflow process in healthcare settings


• Experience working with HL7/FHIR interfaces is a plus


• Proven experience working with Healthcare-focused customers


• Successful experience designing and installing networks in multiple Healthcare-focused, small/mid-size/enterprise-class environments for multiple clients


• Demonstrated experience implementing IT projects in Healthcare settings


• Possess strong consulting skills including an ability to provide strategic recommendations that provide business value to clients


• Able to explain and guide clients through technical solutions


• Ability to develop professional services proposals


• Advanced level design experience around network design including LAN/WAN, messaging technologies, database technologies, cloud technology, security solutions, Healthcare document management systems, etc.


• Advanced knowledge of disaster recovery, business continuity and risk management solutions


• Large, complex project management experience a plus


• Proven dedication to enabling quality through continuous improvement

Experience, Educational Reqts and Certifications

• BA or BS degree or equivalent combination of relevant education and experience working within the Healthcare vertical


• 5+ years of experience in working with implementation and support of any EHR Systems ( EPIC, Cerner, eClinicalworks, Nextgen) is required

Key Performance Metrics

• Project & Procurement Sales


• Technology Business Plan (development & delivery)


• Mid-market & Enterprise sales growth

Konica Minolta Offers:

• Outstanding benefits package (including medical, dental, vision, life insurance)


• 401(k) plan with matching company contribution


• Generous holiday and paid time off schedules


• Ongoing professional development training


• Visible, exciting work supporting sales of cutting edge technology and workflow solutions.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.