Strategic Account Executive, Mid Market Growth at Sprout Social in Chicago, Illinois

Job Description:

Sprout Social is looking for a highly driven and collaborative Account Executive with strong business acumen to join our expanding Strategic Mid Market Growth sales team. Sprout Social is used by over 25,000 brands worldwide including Chicago Bulls, Tuft & Needle, Subaru and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media

As a Strategic Account Executive, Mid Market Growth, your role will be focused on generatingnew business from existing clients as their product specialist, identifying opportunities for upselling, and increasing individual account values. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

We need an energetic, driven individual with a keen understanding of a client organization's social media management needs. If you're the best at what you do and have a strong command of social media for business, we'd love to talk with you.

Qualifications

These are the minimum qualifications that our hiring team is looking for in this role:

• 3+ years of closing experience in B2B sales


• Ability to manage a large number of prospective accounts and identify problems, opportunities and provide solutions for each of them

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• Proven track record of success within inside sales or account management, preferably with a SaaS company


• Experience building relationships, presenting and selling to senior level decision makers across multiple functions


• Technical expertise and ability to acquire knowledge of new products

Within 1 month, you will...

• Complete Sprout Social's new hire training & onboarding program alongside other new Sprout team members. You'll gain a broader understanding of our products and how your role fits into the organization.


• Partner with the Director of Enterprise to define key success metrics for your role and how you will measure against them.


• Meet with current members of the Strategic Mid Market Growth team individually to understand what's working, what's not, and gather learnings to implement into your role.


• Shadow Account Executives on calls to learn sales strategies and positioning.


• Dive right into our platform to learn about what makes our platform unique and why customers love our solutions.


• Learn Sprout's go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.


• Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field.


• Complete a demo and written certification to ensure comprehension.


• Learn Sprout's existing customer sales process by shadowing your peers.

Within 3 months, you will...

• Meet with your entire book of business and begin the process of building relationships with key strategic stakeholders.


• Understand where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing users.


• Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment.


• Conduct active research leveraging all available tools and data sources to understand your clients' brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.


• Gain a solid understanding of your customer's internal transitions and mitigate the risk of churn.

Within 6 months, you will...

• Have built solid relationships at the C-Level with your "book of business".


• Represent Sprout at conferences and engage potential leads in person at trade shows and events to continue to build our customer base.


• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.


• Consistently achieve your revenue targets.

Within 12 months, you will...

• Consistently meet and exceed monthly activity, pipeline and new business metrics.


• Step up as a leader to share best practices across the organization and help others grow from your experiences.


• Obtain (solicited and unsolicited) and act upon peer and customer feedback.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can't bring your whole self to work, so we're committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We're proud to regularly be recognized for software, product and company culture achievements. Our team's shared belief in Sprout's mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

• Insurance and benefit options that are built for both individuals and families, including generous company contributions


• Progressive benefit offerings like our parental leave program


• High-quality and well-maintained equipment - your computer will never prevent you from doing your best whether you are in an office or working remotely


• State of the art offices in cities where Sprout has physical locations (Chicago and Seattle) for those that prefer an office setting


• Solid programs in some of the staples: medical coverage, disability and life insurance


• Wellness initiatives to ensure both health and financial well-being of our team


• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@sproutsocial.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. We value the things that make us different and want to see how you can make our team better!

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application. If your state is listed, we're good to move forward. If not, we're not able to hire in your state at this time. If you'd like to stay in touch with us in case that changes in the future, please apply and we'll save your application for possible future consideration.