Administrator, Crewing at Crowley Personnel LLC in Jacksonville, Florida

Job Description:

OUR PEOPLE : Crowley is a privately-owned marine, transportation and logistics company providing worldwide solutions since 1892. We have over 6,000 high-performing team members in 35 countries and Caribbean territories, who are diverse, encouraged and deliver on their commitments. We are Crowley, the people who know.

THE CROWLEY WAY : We believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences who share their differences and are driven to achieve business and personal goals. We support the development of our high-performers and are committed to guiding them every step of the way.

SUMMARY: Responsible for the proper manning of vessels, which includes ensuring the mariners have the appropriate qualifications for the positions filled and arranging timely and cost effective travel for the mariners to fill appropriate billets in addition to developing the strategic manning plan for fleet vessels, forecasting requirements, training schedules and provide professional development guidance to mariners.

GENERAL RESPONSIBILITIES: Is the subject matter expert on crewing, working with minimal supervision. Assure that the vessel is crewed with qualified, physically fit, and able mariners for all needed positions. This entails verification that all crew documents and credentials, training, medical and drug free requirements are valid and current. Coordinate crew travel to and from the vessel in a cost effective manner. Understand multiple union contracts, customer and regulatory position requirements. Prepare and maintain integrity of all personnel records in coordination with other company departments. Identify discrepancies and expirations of personnel qualification. Assist with identification of training needs and training plans. Plan crew development and succession planning. Forecast crew rotation based on mariner skill level, training and availability, including security clearance requirements as needed. Provide high quality customer service and direct communication regarding assignments for mariners. Interacts with union hiring halls to dispatch mariners as required and may assist in the union/employer grievance process. Assist with standardization and streamlining of departmental processes and training. Provide reports on manpower, work utilization and assignments as required. Participate in unemployment hearings as required.

EDUCATION: High School diploma or equivalent required with 3 to 5 years experience in marine crewing or operations with multi-fleet crewing capability or a graduate from a maritime academy and/or sailing experience will be considered equivalent.

EXPERIENCE: 3 - 5 years experience in marine crewing or operations with multi-fleet crewing capability.

TECHNICAL PROFICIENCY: Proficient in Microsoft Office products, including Excel, Outlook and Word in addition to programs such as Filenet, NS5, PAN application, Anderson-Kelly web portal, SIU, AMO and USCG web portals.

COMPETENCIES: Ability to demonstrate excellent communication skills. Ability to apply skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives. Ability to effectively manage projects that may vary in nature and scope.

OTHER: Military Sealift Command training or other government contractor licensing or certification is highly preferred. Must be available/on-call after hours for emergency crew requests. May require travel to multiple locations. Bilingual may be required.

JOB SCOPE: Position impacts multiple business units/segments.

WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

FLSA Status: The position is Non-Exempt. May require the ability to work overtime to meet required deadlines. Must comply with all work rules, including those that pertain to safety and health.