RN Health Coach/ Telemedicine - New York New York at Cigna in New York, New York

Job Description:

Evernorth Direct Health is an industry leading business providing custom care delivery and wellness services across four key business lines: Wellness Centers, Health Coaching, Wellness Events and COVID 19 solutions.

Evernorth is built on the recognition that health makes progress possible. Our health services are designed to redefine healthcare as we know it. But we can't do it alone.

True change takes all of us, united in a shared vision. Health is what drives us. But it's just the start. Together, we can solve the problems others don't, won't or can't.

The RN Health Coach / Telemedicine Nurse will be located in the office in NYC NY, and will work closely with Cigna Benefits and Account Management Teams in executing Cigna Evernorth's well-being and health management goals. The primary focus of this role is individual coaching (40%) and site health promotion (30%) and Clinic Functions (30%).

In collaboration, with the Cigna Evernorth benefits and account teams, the RN Coach / Telemedicine Nurse balances individual coaching sessions with appropriate delivery and coordination of wellness programs including event scheduling and appointment coordination and monitors effectiveness of the programs. A core objective of this position is to facilitate wellness programs that educate and influence employees at the work-site to lead healthy lifestyles.

Coach Responsibilities (40%)

• Individual coaching sessions
  
  


• Provide onsite face-to-face employee coaching, support and education.
  
  


• Assist in the identification of members' health advocacy needs.
  
  


• Utilize motivational interviewing and engagement strategies to support overall health and wellness of employees.
  
  


• Provide onsite support to members in order to help them identify a need for behavior change to improve health status, reduce health risks and improve quality of life.
  
  


• Document interactions and interventions as directed using Cigna health technology tools.
  
  


• Educate and refer members to available health resources when appropriate.
  
  


• Educate members about the availability of decision support tools where multiple treatment options are available.
  
  


• Provide health and wellness education utilizing a multitude of media including group presentations, support group facilitation, creative use of modalities (i.e. games, quizzes, etc.), newsletter contributions, etc.
  
  


• Follow up with employees to ensure that wellness program engagement has been achieved and assess future educational and/or program referral needs.
  
  


• Consult with other onsite health and wellness resources to ensure employee's comprehensive health needs are being addressed.
  
  

Coordinator Responsibilities/Health Promotion (30%)

• Collaborate in development and coordination of promotions and communications
  
  


• Partner in overall promotion planning and development
  
  


• Educate about wellness programs, tools and services
  
  


• Identify relevant promotions, articles and handouts
  
  


• Raise awareness and create visibility for wellness
  
  

Wellness Events and Campaigns

• Plan and roll out campaigns, challenges, and activities at assigned locations
  
  


• Support the design and implementation of site Health Fairs
  
  


• Assist with coordination of activities, biometrics, online Health Assessment, individual and team challenges, guest speakers, mammogram screening, open enrollment, family wellness event, etc.
  
  

Workplace strategy in partnership with Cigna benefits team

• Collaborate on local tactics to bring corporate wellness strategy alive.
  
  


• Maintain activity calendar of events and activities for each location
  
  


• Review local metrics, history, interests and engagement to design locally relevant initiatives
  
  


• Track next steps, projects, activities and participation.
  
  


• Coordinate and pilot initiatives.
  
  

Wellness Infrastructure Development

• Identify ways to embed well-being into the environment.
  
  


• Develop local advisory council and champion networks.
  
  


• Identify barriers to engagement
  
  


• Network with Key people and divisions
  
  

Travel

• This role will have travel expectations to identified locations within the organization for coordination purposes (25% travel).
  
  

Clinical Functions/Telemedicine (30%)

• Prepping patient for virtual provider:
  
  


• Vitals
  
  


• Clinical photos
  
  


• CLIA waived testing
  
  


• Labs
  
  


• Immunizations
  
  


• Input HPI info into the system
  
  


• Overall management and day to day operations of the health center
  
  


• Scheduling
  
  


• Ordering Supplies
  
  


• CLIA testing
  
  


• Health Center review compliance
  
  


• Order management
  
  


• Daily clinic compliance testing
  
  

The RN Coach/ Telemed Nurse will have:

• Active and unrestricted RN license in Florida
  
  


• Bachelors/Master's degree in health education, health promotion, or related field preferred
  
  


• Minimum of 3 or more years clinical experience as a Registered Nurse in a physician's office or hospital setting
  
  


• Minimum of 3 or more years of experience in health and wellness field
  
  


• Excellent Computer and technology skills required
  
  


• Experience with workplace well-being strategy and implementation
  
  


• Thorough knowledge and understanding of behavior change theories and their application.
  
  


• Working knowledge of wellness programming and individual engagement strategies.
  
  


• A high energy level and excellent written and oral communication skills are essential.
  
  


• Proven ability to maintain confidentiality.
  
  


• Self-directness and the ability succeed in an independent role.
  
  

Bonus Points for:

• CHES (Certified Health Education Specialist) successful exam completion desired.
  
  


• Positive role model in demonstrating healthy behaviors.
  
  


• Experience in health education and wellness coaching preferred.
  
  


• Passion for health improvement.
  
  

This position is with Evernorth, a new business within the Cigna Corporation.

This RN Health Coach will be based on site in New York, New York and relocation is not offered.

Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.