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Business Analytics Lead Analyst at Cigna in Memphis, Tennessee

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

TITLE:

Business Analytics Lead Analyst- Network Strategy

ORGANIZATION OVERVIEW:

Cigna (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy and vision care benefits, and other related products including group disability, life, and accident coverage. Cigna has sales capability in 30 countries and jurisdictions, with approximately 75 million customer relationships throughout the world.

POSITION SUMMARY:

The Business Analytics Lead Analyst will be a critical member of Cigna's Individual and Family Plan and Medicaid Network Strategy Team. This role will drive improvements in Cigna's provider network for IFP and Medicaid products. The Business Analytics Lead Analyst is a hands-on data role that will be relied upon to use data to answer business critical questions surrounding Cigna's current and future markets in the government business space. In addition to leading network strategy analytics, the Business Analytics Lead Analyst will be expected to connect the dots and apply knowledge to future strategic discussions, both for the current and future initiatives and in other business units within IFP and Medicaid as well.

This individual will be specifically responsible for:


  • Determining needs and facilitating requirements gathering with business stakeholders to formulate network strategy into results

  • Driving end-to-end design, proto-typing/development & deployment of processes, reporting solutions, dashboards, and analytics

  • Development of key control reporting processes and metrics to ensure data quality and mitigate emerging risks

  • Development of performance metric reports (KPI) used to monitor, communicate and positively influence areas of opportunity

  • Collaborating with matrix partners across Business, Operations and IT to ensure priorities are aligned and goals are achieved

  • Fairly and accurately assessing process issues and risks

  • Ensuring a strong "customer centricity" focus throughout the development lifecycle

  • Assuring consistency of operations and compliance with all applicable regulatory policies and standards

  • Continually improving process quality and efficiencies


QUALIFICATIONS:

  • 3 to 5 years health care industry and informatics experience

  • Experience in a complex healthcare delivery environment, including operations, financial management, quality management, provider data management, informatics and business development

  • Experience working in a large highly matrixed organization, with proven ability to develop strong internal enterprise relations

  • Excellent communication skills

  • Ability to make sound business decisions by analyzing data and key metrics

  • Strong proficiency in database architecture, design and development

  • Strong proficiency with data mining tools including SQL, SAS, SAS Data Integration Studios, Oracle or similar software

EDUCATION:

  • Bachelors in Data Science, Informatics, Public Health, Management Information Systems or related field.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.





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