Global Technical Assistant at Alliant Insurance Services in Newport Beach, California

Job Description:

Position at Alliant Insurance Services

With a history dating back to 1925, Alliant Insurance Services is one of the nation's leading distributors of diversified insurance products and services. As one of the 10 largest insurance brokerage firms in the U.S., Alliant operates through a national network of offices providing property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

More information is available on the company's web site at:www.alliant.com.

SUMMARY

Responsible for assisting the Producer with providing customer service to our international benefits clients, as well as assisting our internal client service team in supporting existing accounts and soliciting new business.

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Provides routine general administrative duties, including but not limited to compiling meeting materials, maintaining client files, scheduling client and internal meetings;


• Assists in the management of client relationships to ensure retention and high client satisfaction;


• Works with the Producer to identify and evaluate the client's specific characteristics including benefit needs, design, group demographics and employee census;


• Analyzes market proposals for verification of benefits, premiums, and competitiveness;


• Reviews coverage contracts for accuracy of policy provisions;


• Prepares client presentations and other communication materials;


• Heavy telephonic correspondence with foreign insurance brokers throughout multiple countries;


• Composes letters, emails and other routine client correspondence (both domestic and foreign);


• Provides system tools maintenance and data entry into agency client management system;


• Assists in creating ongoing administrative procedures, including coordinating employee enrollments and claim resolution/services;


• Works collaboratively and closely in a team environment with other support staff;


• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);


• Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor's degree or equivalent combination of education and experience

Minimum of 2 years related work experience, preferably in administrative support

Valid Insurance license preferred

Must continue to meet Continuing Education requirements for license renewal

Knowledge of or experience in International Benefits preferred but not required

SKILLS

Excellent verbal and written communication skills

Excellent planning, organizational and prioritization skills

Good problem solving and time management skills

Ability to use prudent judgment and discretion in handling confidential client information

Ability and motivation to work independently

Ability to work within a team and to foster teamwork

Fluent in Cantonese or Mandarin a plus

Proficient in Microsoft Office products including Power Point and Excel

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Submit Resume" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.