Business Analyst, Level 2 at K12 Services in Herndon, Virginia

Job Description:

• Meet Stride


• Success Stories


• Responsibility and Inclusion

Over 20 years ago, Stride was founded to provide personalized learning — powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed — however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders.  Whether teachers, engineers, curriculum writers, or financial managers — whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions.  Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

The Business Analyst, Level 2, manages key projects, tasks, and initiatives for Marketing and Enrollment. They engage with stakeholders to ensure products meet strategic goals. This position requires the incumbent to elicit, analyze, validate, specify, verify, prioritize, and manage the business needs. This will involve a close partnership with other groups across the organization, including Operations, Customer Experience, internal customers, and end-users throughout the business solution development lifecycle.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.    

•  Manage multiple cross-functional projects simultaneously and in a timely manner, providing regular status updates on progress and key milestones.


• Leverages interpersonal skills to work in a team environment and communicate effectively across a variety of stakeholder groups.


• Develop and presents high quality presentations, documentation, and analytical materials for consumption by senior management and field teams.


•  Develops organizational evolving processes/workflows, tool usage and participates in process improvement activities.  


•  Facilitates the coordination and implementation of ideas and activities between the Enrollment, Marketing, and CCTS teams to ensure positive cooperation in a dynamic matrix environment.  


•  Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, translate up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.


• Effectively communicates insights and plans to cross-functional team members and management.


• Managing competing resources and priorities.


• Monitoring deliverables and ensuring timely completion of projects.


• Analyze and evaluate current business processes and provide recommendations on areas of improvement


• Develop and manage marketing team’s central document repository system.


• Administrative duties including, but not limited to, managing executive calendars, expense reports, travel coordination, department communications and activities, and onboarding.

Supervisory Responsibilities:    

• This position has no formal supervisory responsibilities.     

MINIMUM REQUIRED QUALIFICATIONS:      

• Bachelor’s degree


• Four (4) years of experience in business analysis or a related field

Certificates and Licenses: None required.    

OTHER REQUIRED QUALIFICATIONS:   

•  Excellent time management skills.


• Strong attention to detail and capable of delivering a high level of accuracy.


• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information


• Listening skills, to understand what people say and to detect what they might be hesitant to say


• Observation skills, to validate data obtained via other techniques and expose new areas for elicitation


• Writing skills, to communicate information effectively to the business, managers, and technical staff.


• Organizational skills, to work with the vast array of information gathered during elicitation and analysis, and to cope with rapidly changing information


• Experience working in a team-oriented, collaborative environment


• Ability to clear required background check

DESIRED QUALIFICATIONS:  

• Highly proficient in Microsoft Office and PowerPoint


• Experience using Salesforce as a user or Systems Administrator 


• Project Management Experience


• Gathering statistics and then interpreting and analyzing data 

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

•   This is a home based position.  This position is open to residents of, and may be performed remotely from Washington, D.C., and from any state except Colorado. 

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. 

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description