Clinical Case Manager-Student Health Services at University of Houston - Downtown in Houston, Texas

Job Description:

The Clinical Case Manager provides mental health case management, including (but not limited to): identifying community/regional referral resources relevant to the needs of the students, developing relationships with community agencies, facilitating referrals for students in need of assistance, and counseling students.

DUTIES

1. Provide professional counseling services for UHD students, including individual, group, crisis, and occasional couples counseling


2. Provide brief initial assessment (triage) and urgent care coverage and appropriate referral resources to students, faculty, and staff


3. Initiate Counseling programming and partnerships


4. Support clinical staff by providing direct service and coordination of care services to students who are referred to community providers


5. Provide referrals to community resources and follow-up as needed


6. Maintain a database of local and regional referral resources and serve as a liaison to community mental health providers (e.g., establish and maintain relationships, ensure regular meet-and-greets, etc.)


7. Engage in timely collaboration and consultation with various university departments and offices, as appropriate, to support and advocate for students


8. Respond to early alert referrals requiring counselor intervention and work with faculty to assist students experiencing academic or personal challenges

MARGINAL DUTIES

1. Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports:  May supervise part-time employee(s)

Delegation of Work:  May occasionally assigns work to subordinate(s)

Supervision Given:  Higher education counseling preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position


• Knowledge of MS Office programs


• Knowledge of Information Management Systems


• Knowledge of Counseling Theory Skills:  Candidates must have strong analytical and problem-solving skills, as well as excellent interpersonal and communication skills


• Flexibility to meet priority deadlines and unexpected events

Abilities:

• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community


• Ability to exhibit a detail-oriented focus and is committed to a high level of service to students


• Ability to understand the critical importance of confidentiality and ability to maintain confidentiality at all times

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location:  Works in an office environment

Physical Demands:  None

EEO/AA

Required Education:  Master's degree from an accredited institution in counseling, higher education, social work, psychology, human services, and marriage and family therapy

Required Experience:  Minimum of two (2) years of job-related experience

License/Certification:

Counseling licensure (i.e. LPC, LMFT, LCSW, or Licensed Psychologist)