Product Manager- Fintech Promotions Settlement at Inmar in Winston Salem, North Carolina

Job Description:

The Product Manager will lead in the development of new features, functionality, and enhancement to Inmar promotions settlement offerings and is responsible for managing a wide range of projects. Project activities will include but are not limited to; requirements gathering, product prioritization and strategy, and project management across various departments such as Client Operations, Marketing and Engineering. The ideal candidate will utilize prescribed project management tools and processes including project schedules, coordinating project meetings, and track issues and action items necessary to deliver on-time implementation of key product offerings.

Primary Accountabilities:

• Perform market research through customer calls and internal Inmar associate interviews to identify new opportunities and flush out customer needs.


• Engage with stakeholders on product features to help refine completed backlog items and participate in roadmap planning


• Effectively communicate (written and verbal) business needs as detailed technical requirements.


• Act as the project manager for feature development. Manage deliverables, identify and remove roadblocks, ensure releases are launched correctly, on schedule and triage issues as needed.


• Participate in Agile ceremonies 


• Lead “Go To Market” Phase including collaborating with Product Marketing on collateral; conduct Sales training; and coordinating deliverables for launch from key stakeholders.

Research emerging market trends and perform competitive market research in order to be an expert with respect to the competition

Requirements:

• Bachelor’s Degree


• 2-4 years of related work experience in product or project management 


• Experience with accounting and/or payments systems


• Ability to communicate actionable and clear messages to clients, users and across teams with various technical skill levels and roles


• Experience with analytics/BI tools (i.e. Looker) and data exploration


• Experience with agile framework and ideally agile software (Atlassian, Jira) 


• Strong organizational and collaboration skills

Individual Competencies:.

• Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.


• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.


• Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.


• Effective Execution: Translates broad conceptual understanding of the company's strategy into a tactical plan of how it will happen including who will take on which tasks in what sequence, how long those tasks will take, how much the tasks cost, and how each task affects subsequent activities.


• Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.

Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization

Safety:

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.


• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.


• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.


• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.


• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible o

  successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

  
  

  While performing the duties of this job, the associate is: 

  
  


• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

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