Experience Strategy Lead at Kimberly-Clark Corporation in Roswell, Georgia

Job Description:

Experience Strategy Lead

Job Description

The Experience Strategy Lead enhances the consumer experience by leading the strategy and architecture of digital experiences to build capabilities that will positively impact our Consumers and Employees. The Experience Strategy Lead works on initiatives of diverse scope and complexity ranging from moderate to substantial including Consumer (brand) sites and innovative digital products, as well as Enterprise software design experiences and Employee resources (HR Portal, Corporate Communications, etc.).

Responsibilities:

The Experience Strategy Lead drives experience design through research-informed data-driven design across an integrated digital platform that leverages multiple capabilities to deliver a seamless and personalized experience. You will leverage a deep understanding and passion for user needs and design-thinking to lead the future of design in close partnership with product leaders and stakeholders.

• Be an outstanding storyteller and influential voice amongst business partners, advocating for customer needs and the experiences needed to meet those needs, leading to customer centric product strategies.




• Lead small team of UX Designers and interface with UX Researchers.




• Accountable for the UX (and UI) Design priorities.




• Drive a strategy-driven measurable experience that are impactful for our consumers and employees.




• Lead and facilitate the design process throughout the product lifecycle.



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  Drive hands-on rapid prototyping and development of design assets needed for product research, user testing and socialization, including but not limited to:

  
  
  
  

  • Storyboards

  
  

  • Customer/User Journeys

  
  

  • User flows

  
  

  • Research planning and oversight

  
  

  • Prototypes

  
  

  • Wireframes

  
  

  • Visual designs

  
  

  • Research insights and research reports

  
  
  
  



• Work closely with the internal UX team and/or external agencies to develop and test final production designs.




• Collaborate with development teams to ensure design requirements are achieved.

Required Qualifications: ​

• Bachelor's design degree or equivalent experience.




• 7+ years of UX Design (User-centered design).




• Expertise in design systems thinking and strong knowledge of interaction design principles and methodology.




• Proficiency with Figma, FullStory and UserTesting.com. We leverage Sketch and InVision as well on occasion.




• Demonstrated success in working on large, complex projects, including service and digital design.




• Ability to adapt quickly and juggle multiple competing priorities in a fast-paced environment.




• Strong verbal and visual communication skills with the ability to deliver insights in a way that generates empathy and engagement.




• Exercise independent judgment and decision making on complex challenges and related tasks; work under minimal supervision.

​

Role Desirables:

• Experience in leading UX design teams.




• Experience mentoring junior and external design resources.




• Portfolio must accompany resume and contain details of project work along with your role in the projects highlighted.

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work.  If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark. 

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.

K-C requires that an employee have authorization to work in the country in which the role is based.  In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization.  However, based on immigration requirements, not all roles are suitable for sponsorship. This position is subject to drug and alcohol testing, including pre-employment testing.

Global VISA and Relocation Specifications:

K-C will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of K-C’s applicable mobility policies. The benefits/policy provided will be decided in K-C’s sole discretion.

Primary Location

USA-GA-Atlanta-Roswell

Additional Locations

USA-TX-Dallas, USA-WI-Neenah

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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