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Client Relationship Manager at Cognizant in Boston, Massachusetts

Posted in Information Technology 30+ days ago.

Type: Full-Time





Job Description:

 

Client Relationship Manager - CommsMedia

About Cognizant

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. We offer potential employees opportunities to be part of a very fast moving company, with an innovative entrepreneurial mind set, and great growth trajectory. Advance your career at a company that is ranked #87 on Forbes Top 100 Digital Companies worldwide and acclaimed for being one of Forbes Best Employers for Diversity. With a record company profit of over $2 Billion (USD) last year, offices in over 50 countries worldwide and sustained growth to over 250,000 employees globally it’s an exciting time to join Cognizant as we help clients transform their businesses to thrive in the ever-changing digital marketplace of today and the future.

Role and Responsibilities:

Cognizant is seeking to hire Client Relationship Manager, (CRM). In this highly-visible role, you will be responsible for managing sales and delivery functions, opportunities and revenue across an entire Client Account. The role is focused on building relationships with Fortune 500 and mid-sized market leaders, C-suite executives, divisional leaders and senior leaders within various functions.

You will work with Commercial and Delivery teams and leadership to develop account plans and a balanced book of business across client accounts and growth areas. Working with senior executives, sales teams and support functions, you will have responsibility for driving the Account's profitable growth and success. This opportunity calls for a CRM that is passionate about growing business, managing portfolios and taking companies to the next level. Advance your career with an outstanding new role and competitive compensation plan that rewards top performance.

If you would like to learn more about the opportunity, we would love to ask you a few quick questions, and schedule a follow-up for you to meet the hiring manager.

Skills Required:


  • Excellent Communication skills

  • Good presentation skills with ability to create and deliver compelling propositions

  • Previous experience with account management

  • Demonstrated success in planning and controlling account related activities; use of delegation and effective communication.

  • Ability to manage multiple customer relationships

  • Demonstrated leadership qualities such as conflict/issue resolution, strategic thinking and ownership

  • Creative thinking and out of the box solution mindset

  • Ability to understand client business model and proactively create opportunities to drive value.

  • Staffing demand fulfillment

  • Proven experience in working with VPs and CxOs

  • Minimum of 8+ years of experience

Cognizant is an Equal Opportunity Employer M/F/D/V

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission.  Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Technical Skills


























SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Account Management Skills PL3 Required
2 Account & Delivery Management PL3 Required
3 Portfolio & Project mgmt (PPM) PL3 Required

 

* Proficiency Legends






















Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.





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