Posted in General Business 30+ days ago.
Type: Full-Time
As an Accounting/Human Resource Generalist, you would be responsible for responding to guest inquiries, resolving guest billing disputes,
performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest
service and financial profitability. Greets, assists and provides prompt and courteous service to guests, applicants and team members. Provides the Human Resources managers with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties. Specifically, you would be responsible for performing the following tasks to the highest
standards:
- Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
- Research and resolve guest billing disputes in a timely, friendly and efficient manner
- Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late
bills
- Prepare and post daily receivables from event contracts and balance totals to the General Ledger
- Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
- Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely
manner
- Prepare journal entries
- Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/
folios to guests (e-mail, facsimile, mail, etc.)
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Best Buy |
Best Buy |
Blood Hound, LLC
$24.00 per hour
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