Sr. Director - BFS Consulting at Cognizant in Teaneck, New Jersey

Job Description:

Senior Director Consulting - Banking & Financial Services

• Bachelor’s Degree in Business, IT, Engineering, or other relevant field (Required)

• • Advanced Degree in Business (Preferred).

Responsibility:

Problem and Scope Definition:

-

• • Go beyond “order taking” to proactively surface opportunities / frame problems in ways that unlock value for clients.

• • Serve as a thought leader on relevant business and/or best practices that influence the clients agenda.

• • With guidance and support from AVP+ Consulting Leaders, design and execute relationship management plans that deliver account objectives.

• • Scope and staff engagements appropriately ie right number and level of resources from the right backgrounds/disciplines to meet or exceed engagement objectives.

Engagement Delivery:

:

• • Oversee successful execution of complex, concurrent projects.

• • Establish protocols to reduce and/or eliminate client escalations.

• actively “jump in” when an escalation occurs and oversees it to closure.

• • Support engagement leads as required to ensure the best talent, tools, and methodologies are actively engaged.

• • Help teams manage through ambiguity.

• create a positive environment in which talent can innovate and do their best work.

• • Lead discussions at the appropriate levels to obtain client feedback and buyin for our work.

• • Is ultimately accountable for successful engagement results ie projects delivered with value to the client and profitability to the firm.

Engagement Governance:

:

• • Establish strategic direction within an account/engagement.

• • Oversee successful execution of complex, concurrent projects delivered with highquality standards and processes.

• • Deliver engagements at planned profitability and quality.

• • Actively manage and mitigate risks.

Thought Leadership:

:

• • Build a “platform” ie be seen by clients and internally as a thought leader on relevant business and/or best practices that drive value in unique and marketrelevant ways.

• • Actively contribute to Cognizant mindshare—articles, thought pieces, etc.

• • Participate in domainspecific external forums (eg conferences, etc).

• • Publish case studies, PoVs and “win wires”.

• • Be known increasingly as a “go to” for ie get “pulled in” through our network.

Business Development:

:

• • Drive consulting marketshare around her/his “platform”.

• • Work with AVP+ leaders and client partners to identify and pursue consulting opportunities on existing accounts.

• • Help to open new accounts/logos for Cognizant via firstchair sales and/or being pulled in due to strong platform.

Customer Relationship Management:

:

• • Create and maintains trusted advisor relationships across an account and/or multiple accounts.

• • Connect clients across an account.

• knows the client organization, how it works, how decisions are made, etc.

• • Establish new relationships quickly by demonstrating immediate value and timely/relevant insights.

Practice Development:

:

• • Hold teams accountable to package deliverables into repeatable assets for future use.

• • Drive creation of new offerings related to her/his platform.

• • Collaborate across BUs to bring others in in ways that deliver “One Cognizant” to clients.

Revenue Management:

:

• Meet or exceed established metrics such as:

• – Personal sales.

• – % of sales that are digital.

• – Personal and team utilization.

• – Profitability (margin) targets.

Knowledge Management:

:

• • Lead knowledge sharing sessions.

• • Hold teams accountable to contribute to the knowledge management repository.

People Management:

:

• • Be viewed as a leader that people want to follow.

• • Coach and mentor teams for high performance.

• • Identify and sponsors high potentials.

• • Create a culture of feedback among teams.

• • Invest in self and others’ development as consultants, domain experts, and leaders.

• • Value and advocate for diversity of thought and experience.

• • Hold senior managers and managers accountable for people development, engagement and retention.

 

Must Have Skills

• COTS Products(BFS Ast&Wlth)

Domain Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	COTS Products(BFS Ast&Wlth)	NA	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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