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Talent Management Manager at Raleigh-Durham Airport Authority in Morrisville, North Carolina

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

Learn More About What It's Like to Be A Member of Team RDU!

RDU Airport Authority provides a world-class customer experience for millions of passengers traveling to or through the airport. Our organization honors leadership, integrity, teamwork, excellence and respect. We’re known for innovation, and we need skilled professionals to match our team. Here at RDU, we’ve created a culture that attracts bright, passionate and caring people who sincerely want to do their best for our internal and external partners. Our organization offers a dynamic, fast-paced environment that promotes teamwork, creativity and collaboration. As a team member at RDU, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission, to advance your career trajectory, and to have room for fun and fulfillment in your daily life.

Does this sound like the challenge that you have been searching for? If so, please consider applying for the Talent Management Manager position at the Raleigh-Durham Airport Authority. The Talent Management Manager identifies individual, departmental, and organizational development and training needs. You will lead the design, development, implementation, delivery, and evaluation of internal and Learning Management System (LMS)-based training programs to ensure the developmental success of the organization and its employees. If you are interested in working for a rapidly expanding, medium-sized local government organization that provides great benefits, opportunities to advance, and free parking, then RDU may be your next and best career move!  

At RDU, your career goals guide our efforts. Most importantly, here at RDU, we fly high and help people find freedom. Freedom to land in a place that fits today, and one that fits in the future. Freedom to find clarity in chaos, to lean into transition and achieve growth. Freedom to thrive, on both sides of the equation. RDU provides an opportunity to work with an awesome team, all dedicated to our core values of Learning, Integrity, Team, Excellence, and Respect.

                                                         Take the next step and see what RDU is all about

Essential Day-to-Day Activities:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

  • Manages the development, implementation, coordination, and evaluation of the Authority's Talent Management development and training programs

  • Work with a cross-functional team to create, update and maintain annual Mandatory Annual Compliance Training (MACT)

  • Designs, develops, and identifies appropriate resources to conduct training for employees and managers

  • Establishes training objectives, reviews progress, approves training programs, and evaluates requests for training activities

  • Integrates internal training, community resources (colleges, state and local government training facilities) and contracted services for a comprehensive staff development program

  • Maintain records for employees; create and provide training reports

  • Identifies preemptive courses to prevent behaviors that are not aligned with the Authorities core values

  • Counsel employees on career and personal development; assists employees in developing individualized development plans; assists employee in achieving development goals

  • Administers tuition assistance program and individual development program

  • Compiles and prepares annual training budget requests; monitors and analyzes budget transactions; initiates and processes purchase requisitions

  • Coordinates the development of video training materials

  • Serves as facilitator/in-house consultant for senior management planning sessions when needed

  • Lead use of Talent Management Scorecard for ongoing measurement and enhancement of the Talent Management Program

  • Participates in skilled trades-focused career fairs as needed

  • Completes other work as required


Minimum Qualifications, Required Licenses or Certifications, Education and Experience:

Education: Bachelor’s degree in Industrial Psychology, Business Administration, Public Administration or related field

Experience: 7 to 9 years combined talent management and employee development and training experience

Required Licenses or Certifications: Certified Professional in Learning and Performance (CLPL) preferred


Skills, Competencies, Expertise, and Personal Attributes for Successful Performance of Job Duties:

Knowledge of:

  • Implementation of employee development and training programs

  • Thorough knowledge of the objectives of staff development and training, and its relationship to human resources functions

  • Group leadership techniques

  • Thorough knowledge of standard training methods, techniques, and resources

  • Learning Management Systems and the ability to develop electronic training and development plans

  • Complex training and development administration issues

  • Use of Scorecard and interpretation for improved outcomes

Skill in:

  • Developing effective training and professional development programs and materials

  • Analytical and logical problem-solving skills

  • Using independent judgment and initiative in planning, integrating, monitoring, and evaluating programs

  • Formulating sound conclusions

  • Handling difficult situations with tact and diplomacy

  • Strong organizational skills and strategic development skills

Ability to:

  • Provide leadership and direction to external resources and staff in implementing, monitoring and evaluating development programs

  • Strong ability to establish and maintain effective working relationships with department and division head and employees

  • Establish relationships with college/university contacts in order to establish internship programs

  • Establish and manage annual department budget

  • Work effectively in a team environment

  • Read, write, understand, and speak English fluently

  • Manage schedules and deadlines of the work

  • Maintain the confidentiality of information and professional boundaries


Work Environment/Conditions 

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Positions in this class typically require typing, talking, hearing, seeing, grasping, standing, walking and repetitive motions of the wrists, hands, and fingers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time, exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or move objects.

The position involves physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. May require extensive walking from time to time.

At RDU, you’re not just a blip on the radar. We appreciate you and care about your health, happiness and future. Here’s a snapshot of our awesome benefits!

  • Work-Life Harmony

    • Paid Vacation Leave

    • Paid Sick Leave

    • 11 Paid Holidays

    • Flexible Holiday Options

  • Health and Wellness

    • Comprehensive Wellness Program

    • On-site Fitness Classes & Employee Fitness Center Access

    • Health Savings Account (HSA) – with matching employer contributions

    • Flexible Spending Accounts – medical and dependent care options

    • Opportunities for employer paid or discounted insurance plans

  • Financial Wellness

    • Tuition assistance and career development

    • Shift Differential pay

    • 401(k) plan, Traditional and Roth options – with matching employer contributions

    • 457(b) plan, Traditional and Roth options

    • NC Pension Retirement Pan

    • Employee Discounts – cell phone service plans, RDU Airport Terminal stores and restaurants.

Salary Range: $72,336.90 - $101,877.64



  • 7 - 9 years: 7 to 9 years combined talent management and employee development and training experience


  • Bachelors or better



  • Verbal Communication

  • Written Communication

  • Time Management

  • Teamwork

  • Planning & Organization

  • Leadership

  • Customer Service

  • Critical Thinking

  • Aviation/Airports



  • Thought Provoking: Capable of making others think deeply on a subject

  • Team Player: Works well as a member of a group

  • Results Driven: Utilizes all available resources effectively in delivering desired results

  • Respectful: Treats everyone with honesty and dignity

  • Professionalism: Respond to confrontational situations in calm manner

  • Loyal: Shows firm and constant support to a cause

  • Leader: Inspires teammates to follow them

  • Knowledgable: Understands job and complies with policies and procedures

  • Innovative: Consistently introduces new ideas and demonstrates original thinking

  • Functional Expert: Considered a thought leader on a subject

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Effective Communicator: Communicate issues and makes recommendations

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dependable: Stays focused and executes tasks

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Customer Focus: Understands who customers are

  • Critical Thinker: Process information

  • Collaborative: Supports organization and team goals

  • Business Oriented: Applies broad knowledge and seasoned experience in addressing complex issues

  • Active Listener: Listen effectively and understand the topic at hand



  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

  • Self-Starter: Does not require outside inspiration to be motivated

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description