National Registrar - FT at Concorde Career Colleges, Inc. in Mission, Kansas

Job Description:

SUMMARY

The National Registrar supervises, inspects, and ensures the timeliness, quality, and accuracy of student records across all campuses.  This individual examines organizational processes and strategizes with leadership to become more effective and efficient.  This role works closely with campus associates and Campus Support Center leadership to ensure the highest level of academic records integrity and regulatory adherence.  All Concorde associates are required to display professionalism and uphold Concordes Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

KEY ACCOUNTABILITIES

• Manage campus support requests to ensure timeliness, validity, and accuracy


• Supervise satisfactory academic progress (SAP) processing for all students/campuses


• Oversee the campus academic records audit process and ensure appropriate sampling and evaluation


• Ensure accuracy and viability of grade and attendance changes


• Conduct academic records research and reporting


• Create and submit monthly population reports by campus and program


• Supervise the monitoring of grading accuracy and attendance posting


• Supervise support provided to SRMs/Registrars and other campus associates


• Monitor functionality, provide support and training for academic records systems including CourseKey, CampusNexus, and others


• Periodically review and update academic policies in collaboration with CSC and Campus associates


• Conduct training for campus associates and supervise creation of training materials


• Assist with verification of invoicing for digital content


• Perform other duties, as assigned

EXPERIENCE/EDUCATION

• Masters degree required


• Minimum five years experience working with student records


• Proven success working with and leading a registrar team


• Experience working in a multi-campus, vocational, technical, and/or career college environment


• Excellent communication and customer service skills


• Strong oral and written communication skills


• Organizational and time management skills

Salary: