Job Description:

Description

The Operations Manager is responsible for the effective planning, execution and supervision of the duties associated with terminal operations and staff. This includes ensuring efficient, safe and productive operations for your assigned customers, terminal area and cargo type. This role is also responsible for the development and achievement of operational and financial goals and objectives and the development of management peers.

ESSENTIAL DUTIES

• Effectively supervises and directs the work activities of management, labor, foreman and other personnel; ensuring performance expectations and customer needs are met.


• Develops short range business plans designed to achieve company goals and objectives while operating within approved fiscal budget.

• Determines the amount of labor needed for each day and ensures labor is order appropriately for your assigned Department.


• Makes decisions affecting overtime cost and general expenditures and ensures they are made in the best interest of our company and customers.


• Determines additional staffing / labor needs and contacts union hall in advance, ensuring cost-effective staffing and availability.


• Ensures payroll accuracy and makes appropriate changes as needed.


• Determines cargo stowage plans and ensures ship and labor personal are aware of all plans and changes


• Identify areas of cost reduction and leads and support PEx initiatives.

• Actively champions and manages the company's Safety program ensuring that all labor and staff comply with accident prevention / safety and workers' compensation programs and procedures.


• Reviews Safety trends for your area and incorporates corrective measures.


• Develops, reviews and approves efficient operational plans for all departments including vessel, yard, gate, planning, M&R.


• Works closely with M&R/Terminal Departments to ensure the appropriate equipment allocation meets operational demands.


• Maintains positive relations with labor and union officials and that the Collective Bargaining Agreements associated to your workforce are understood and followed.


• Counsels, disciplines and terminates Foremen and Supervisory Clerks when necessary.


• Ensures union leadership enforces collective bargaining agreements and works in the best interest of the company.


• Advises Labor Relations team on investigative matters and assist in adjudicating all complaints filed through Labor Relations committees up to arbitration.


• Ensures union leadership counsels, disciplines and terminates union staff when necessary.


• Responsible for attending Labor Relation Committees for grievances you have filed and expected to follow up on decisions and inform peers and direct managers of outcome.


• Provide regular training and feed-back to labor and management staff.


• Participates in the interviewing and selection process for steady labor and management staff.


• Communicates areas of accountability and performance expectations to labor and management staff.


• Develops, communicates, maintains and improves operating and administrative procedures (consistent with area procedures and objectives) designed to provide required information and facilitate internal practices.


• Ensure that all company policies, procedures and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures.


• Other duties as assigned and relevant

MINIMUM REQUIREMENTS (Education, Experience, Certifications):

• BS/BA degree in Marine Administration, Transportation, Operations Management, Engineering, or equivalent experience working in management


• Minimum of 5 years of experience in Terminal Operations or closely related field.


• Experience with computerized operating systems


• Ability to support operations with all work shifts, days, nights, weekends, holidays.


• Knowledge of safety and accident prevention codes and regulations


• Knowledge and understanding of cargo stowage and stability strongly desired

Knowledge, Skills & Abilities:

• Demonstrated leadership managing union contracts and union labor.


• Knowledge of and commitment to safety and accident prevention, safety codes and regulations, and related industry governmental regulations.


• Thorough knowledge or principles of terminal operations and cargo stowage

Working Conditions:

• The ability to climb up and down a ladder on a vessel multiple times within a shift


• The ability to work in changing hot and cold climates based on weather conditions


• The ability to work in an environment that may be hazardous to persons unable to see and hear fast moving equipment


• Valid driver's license and ability to drive at least 50% of the time


• The ability to lift 30 pounds


• The ability to use a computer/keyboard