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Utility Person at Pennsylvania American Water in Elizabeth, Pennsylvania

Posted in Other 30+ days ago.

Type: Full-Time

Job Description:

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business.  Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company.  The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states.  American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook and LinkedIn.

Are you high-energy, self-motivated and love working with your hands? If so, look no further! This may be the perfect role for you. Pennsylvania American Water is looking to add a Utility Person to our team in Elizabeth, PA! In this role, you will help bring water to our 22,000 customers in the area. This role will bring variety to your work day and will have you performing markouts for PA One Call, inspecting hydrants, turning valves, checking leaks, and more. We are looking for a goal-oriented individual who wants to learn and help bring an essential resource to the community!

Primary Role

Performs a variety of tasks in the operation and maintenance of water distribution and wastewater collection system facilities

Key Accountabilities

  • Inspects, operates, maintains, troubleshoots, installs and repairs water distribution and wastewater collection system facilities including but not limited to a) water mains, valves, hydrants and service lines, 2) sewer lines, manholes and service laterals, and 3) pumping and flow control facilities.

  • Responds to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions.

  • Investigates complaints and determines corrective action per company procedure. 

  • Performs new service activity including tap installation and records keeping.

  • Monitors plant operations (as needed), water distribution and wastewater collection systems and makes adjustments as directed to control their operations. 

  • Operates and maintains plant process equipment as directed. 

  • Completes all necessary forms, sketches, and field notes and uses maps and records.

  • Maintains all necessary records.

  • Maintains tools and work equipment. 

  • Performs maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties, and related building and grounds activities.

  • Performs facility mark-out pursuant to Pennsylvania One-Call. 

  • Performs other duties as assigned by supervisor. 


  • Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.

  • Working knowledge of distribution/collection systems


  • GED/High School graduate or state recognized education equivalency certificate.


  • PA DOT Certification required.

  • Valid PA Driver's license

Work Environment

  • Work is in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals.

  • Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease.

  • Electrical hazard conditions.

  • Exposure to inclement weather mostly of short duration.


Champions safety


Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.


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