Job Description:

Description

Imagine a position with a premium wine company where you can use your sales skills to make a real impact in an exciting and continuously evolving industry. Do you love wine and want to talk about it? If you have superior customer service skills, are skilled in hospitality and want to work with an amazingly dynamic team, join our team at Northstar Winery in Walla Walla, WA! We are currently looking for part-time candidates.

**$500 (net) bonus paid following 60 days from date of hire!

What we offer:

• Competitive base pay (DOE), tip sharing, club referral bonus, monthly bonus incentives for site performance


• Outstanding discounts for wine, merchandise and more


• Learning and Growth opportunities


• Commitment to providing a safe and healthy environment, ensuring all safety protocols are rigorously adhered to

What you will do:

• Provide front line customer service to visiting guests and guests on the phone; greeting all guests, providing a summary of the winery, directing guests appropriately for both scheduled and walk in appointments


• Manage multiple phone lines, answering, screening and directing all winery calls


• Responsible for scheduling and choreography of appointments to ensure that the flow is appropriate for the space restrictions of the tasting room


• Provide accurate information about the company/winery to guests, encouraging guests to join our wine club and mailing list

What you will bring:

• At least two years of customer service experience, retail/hospitality preferred


• Excellent communication skills, customer service skills and ability prioritize while multi-tasking


• Strong written and verbal communication skills, as well as computer proficiency


• Must be flexible and available to work varied hours/days of the week


• Knowledge and interest in wine industry


• Must be at least 21 years of age


• MAST 12 Permit


• Spoken fluency in a second language a plus

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates and maker of some of the finest wines in the world. As a result, our wines are a force for gatherings and conversations to serve the well-being of our consumers, our communities and our land. This approach has resulted in our ability to offer our consumers outstanding and distinctive wines from some of the best regions in the world.

EOE

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**Net bonus will be paid on the first pay date following 60 days of hire. Must be hired on or before 8/21/2021 to qualify for the bonus. Summer, permanent hires are eligible for a $500 net bonus.

Qualifications