The Project Manager is dedicated to ensuring our client's needs are met in a timely and cost-effective manner. The Project Manager will be responsible for managing large scale resets and projects, store merchandising and arrangement services, and new store sets. Additionally, they will be responsible for developing and implementing new programs and processes that improve the Deployment team's accountability, visibility, and efficiency. The Project Manager will also be responsible for actively participating in resets/projects, as well as managing hourly labor. This includes scheduling, reporting, and ensuring resets are completed accurately, completely, and on time.
Major Areas of Responsibility
Lead and manage teams for large scale resets and projects, store merchandising and arrangement services, and new store sets
Provide new store build project management and merchandising flow as required
Complete complex store surveys
Coordinate teams with the Field Operations Manager for assigned projects
Direct fixture crews, vendors, third party labor, and Driveline team members for assigned projects
Share visual merchandising direction via verbal and written communication
Resolve any preliminary floor set issues with store personnel
Build, maintain, and promote strong working relationships with Driveline management, hourly personnel, retail store management, and Driveline Clients
Always keep a positive and professional attitude when communicating with internal and external clients, employees, and store personnel
Ensure all store activities are accurately completed, work orders are submitted, and timesheets with photos are properly uploaded to the Driveline online reporting system at the end of each day's activities
Track employee and third-party labor's in-store time and breaks via both the Driveline timesheet and login/logout system
Provide onsite training to Assistant Project Managers and hourly employees
Complete required sign-off forms with store management at the completion of each working day as directed by the project
Complete other Deployment or Merchandising work, over and beyond exact assigned accounts, during weeks without specific assigned Deployment responsibilities
Submit weekly work detail recaps, including issues and resolutions, as well as project recommendations to the Field Operations Manager and Vice President of Operations
Recruit and provide hiring recommendations to the Field Operations Manager
Regularly refer to and utilize the online Forms Depot for key policies and procedures
Discuss personnel issues with the Field Operations Manager and/or Vice President of Operations prior to taking any disciplinary action with direct reports or temporary laborers
Other duties as assigned
Job Requirements
Job Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have access to reliable transportation
Must hold a valid driver's license
Must have valid, personal automobile insurance
Experience with one or more gondola systems is required
Capability to foster relationships with store management and peers to deliver high quality results
Positive, self-starter attitude
Exceptional verbal and written communication skills
Strong customer service/sales-oriented skills
Robust organizational skills
Skill to organize and manage large scale project teams of five to thirty (5-30) team members
Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint, or schedule form
Capable of reading, analyzing, and interpreting planograms and written instructions
Professional appearance, presentation, and grooming
Education and Experience Requirements
High School Diploma or equivalent
1 - 2 years of management or team lead experience
2 - 3 years of retail merchandising and new store build/remodel experience
Proven success in current position
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals the ability to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, and/or feel. The employee is frequently required to reach with hands and arms, talk or hear, stand, walk, stoop, kneel, crouch, or crawl. The employee must be able to stand for eight (8) hours. The employee must frequently lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision.
Travel Requirements
Approximately 80% travel is required for the Project Manager. Overnight stays may be required throughout the work week as dictated by business objectives and assigned projects. Hotel accommodations will be booked through the Travel Department and will be double occupancy rooms.