Floor Attendant at Plus One, an Optum Company in Milford, Massachusetts

Job Description:

Job Overview:

We are currently seeking a friendly, reliable, and professional tull time Floor Attendant to work at a high profile company's fitness center located in Milford, MA. 

This is a temporary full time position. The duration of this temporary position is approximately 2 months.

This is a hybrid position with Receptionist and Locker Room Attendant responsibilities. 

• Greet members and guests as they enter the facility with exceptional customer service.


• Respond to member/guest suggestions, concerns, and complaints in a timely, professional, and consistent manner and escalate to management as needed.


• Handle account inquiries, registrations and payments; fulfill front desk administrative duties.


• Help members reserve check-in times, and keep track of usage.


• Ensure facility cleanliness and manage inventory of supplies/retail products.


• Provide general upkeep of all areas of the facility, including but not limited to cleaning fitness equipment, other high touch areas and folding/ restocking towels.


• Follow established health and safety guidelines.


• Work in a positive, cooperative, and pleasant manner with members and team.

Requirements:

• Must have the customer skills to network, engage, and interact with all clients, guests, and participants.


• Prior experience as a receptionist, locker room attendant, clerk, secretary or related customer service environment required.


• Competency in basic computer skills, email Microsoft Suite (Word, Excel, Outlook) and web applications. 


• Must have current CPR/AED and First Aid certifications within the first four weeks of date of hire if shift schedule causes individual to be the sole Plus One team member in the facility.


• Must speak professionally using appropriate vocabulary and grammar to obtain and relay information to and from clients and guests.


• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, other office procedures and terminology.

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company:

• Competitive compensation, with opportunities for career growth nationwide


• Energetic atmosphere that promotes a work/life balance with a flexible schedule and weekends off


• Health and life insurance for eligible team members


• Disability and voluntary benefits for eligible team members


• Paid time off for eligible team members


• 401(k) Retirement Plan


• Employee Assistance Program


• Access to state of the art facilities with functional training areas and top-of-the line strength and cardio equipment


• Continuous internal growth and career development with free continuing education opportunities and credits


• FREE CPR/AED re-certification


• Exclusive company discounts on select services, products, conferences and events


• Qualified transportation and parking benefit

Plus One, an Optum company, is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs, our website www.plusone.com or our Facebook and LinkedIn pages.

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