Store Donation Attendant at Horizon Goodwill Industries in Greencastle, Pennsylvania

Job Description:

Job Summary:  The Store Donation Attendant will be responsible for acceptance of qualified donations at the designated store donation area. 

Essential Functions:

• Greet and offer assistance to all customers.  




• Ability to demonstrate exceptional customer service and reject items that we cannot accept in a professional manner. 




• Determine usable and saleable items as specified in guidelines for acceptable donations. 




• Use computer tablet to record donations dropped off at the store donation area. 




• Track all donations according to standards set by management. 




• Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and insuring hangers and racks are orderly.  




• Follow all required safety and security procedures.  




• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.  




• Receive and verify merchandise incoming to the location from warehouse and vendors.  




• Participate in training as required.  




• Perform all other duties as assigned.  

Competencies:

• Oral/Written Communication 

Articulate thoughts and ideas clearly and effectively in written and oral forms. 

• Critical Thinking/Problem Solving 

Obtain, interpret, and use knowledge, facts, and data to make decisions and overcome problems.  

• Teamwork/Collaboration 

Work within a team structure and can negotiate and manage conflict. Exhibit a positive workplace attitude that encourages advancement towards common goals.  

• Digital Technology 

Use existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. Demonstrate adaptability to new and emerging technologies.  

• Professionalism/Work Ethic 

Demonstrate personal accountability, effective work habits, and understand the impact of non-verbal communication on professional work image. Demonstrates integrity and ethical behavior, acts responsibly, and able to learn from mistakes.  

• Career Management 

Identify and articulate skills, strengths, knowledge, and experiences relevant to position desired and career goals as well as identify areas necessary for professional growth. 

• Global/Intercultural Fluency 

Value, respect, and learn from diverse cultures, races, ages, gender, sexual orientations, and religions. Demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all individuals. 

Qualifications:

• High School Diploma or equivalent preferred, not required. 




• 1-year retail and/or customer service experience preferred, not required 




• Reliable transportation 




• Ability to pass pre-hire screenings such as background or drug screenings.  




• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.  

Potential Career Paths:

• Shift Supervisor 




• Assistant Manager 




• Store Manager