IT Project Manager/Business Analyst at Southworth-Milton, Inc. in Milford, Massachusetts

Job Description:

Overview

Milton CAT is seeking a dynamic IT Project Manager/Business Analyst to join our team in Milford, MA. Our IT culture is one of true business partnership - helping various departments and team members leverage current and new technology to improve processes and optimize their performance; that is the essence of this role. If selected, you'll work within the IT and Parts Department on a broad range of cutting-edge on-premise and cloud technologies such as:

• Microsoft Dynamics


• Azure


• Power BI


• Office 365 (such as Teams, Visio, Forms, etc.)


• IoT


• Advanced parts warehousing and control technology

You will work with a diverse team and be exposed to many areas within the business, such as Supply Chain, Inventory and Warehouse Management, Procurement and Sourcing, Product Information Management, and Parts Logistics. This position also works closely with leadership on strategic initiatives including an ERP Implementation and new warehousing system deployment, as well as delivering ongoing guidance and process improvement. Business Analyst and Project Management experience in Supply Chain Management and Parts Logistics will be a strong asset.

Responsibilities

• Learning all facets of the parts business and all processes that support it.


• Develop and implement process changes, workflow, or system improvements to ensure business continuity and compliance and be a catalyst for the change.


• Proactively identify and implement efficiency opportunities.


• Maintains a strong understanding of business operations, priorities, and strategic objectives.


• Analyze processes, recommend improvements, research potential technology solutions.


• Provide day-to-day leadership, management, and coordination of all activities pertaining to the ERP project, including project health, status reporting, and problem resolution with stakeholders.


• Define requirements for data analytics and define reporting for process governance.

Qualifications

• Bachelor's Degree in Business, Information Technology, or related field.


• 3-5 years' experience a plus.


• We're seeking idea-generators...curious, interested, eager learners that are not afraid to ask questions and challenge current processes, ideas, and systems.


• Demonstrated aptitude to quickly learn business processes and translate them into application and operational requirements.


• Ideal candidates will have previous experience as a Business Analyst.


• Experience with advanced parts warehousing and logistics is a plus.


• Expertise with an ERP implementation is desired.


• Proficient use of technology with advanced utilization of Microsoft Office products.


• High level of business acumen and communication and presentation skills throughout varying levels of the organization from line-level employee up to the C-suite.


• Travel will vary 10% - 25% within New England and Upstate New York.

About Us
The exclusive dealer of Caterpillar equipment in the Northeast, Milton CAT is one of the largest Caterpillar dealerships in the world and the "big kid's sandbox" for the most recognizable construction equipment on the planet. With 12 locations and close to 1000 employees, our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and New York. We are a private company, founded in 1960, owned by the family who started the business fifty years ago. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand. The company has two main divisions; Earthmoving and Power Systems. We support customers ranging from hospitals to roadbuilders, from farmers to data centers.

This position is located at our headquarters, conveniently located just off I-495 in Milford, MA.

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