Shipping Coordination Supervisor at Lhoist North America in Calera, Alabama

Job Description:

POSITION SUMMARY: Oversee the day-to-day shipping activities at the assigned location(s) by effectively communicating and providing direction and leadership to assigned work groups. The Shipping Coordination Supervisor serves as a liaison between site leadership to ensure that the daily / shift shipping goals related to customer orders are being met safely, effectively, efficiently, on-time and within required specifications. The Shipping Coordination Supervisor is also accountable for ensuring that their work team is adequately trained and prepared to perform their tasks in a safe and efficient manner.

RESPONSIBILITIES & EXPECTATIONS:

Employee Relations

• Ensures effective employee / team relations. Provides employee coaching and development. Makes employment decisions, Resolves employee issues through problem resolution.


• Communicates effectively, honestly and timely with team to ensure everyone has the information they need to perform at an optimal level


• Enforces the Company's plant and safety rules and policies and issues fair and consistent discipline.

Performance Measurement / Management

• Provide structure, direction and feedback to CSR team


• Readily share information and develop the team by delegating to their strengths


• Establish and communicate clear roles and job performance expectations


• Manage and report on all production KPI's


• Work on continuous improvement to identify, document, communicate, and implement process improvements while improving work area


• Provide training and guidance on any current or new logistics systems/tools for the shipping coordinators/CSRs.

Involved in the Oversee Daily Shipping and Loading at each of the locations

• Set up barge, railcar, truck and bag/slurry loading and shipping.


• Maintain daily reporting of shipments and weekly forecast.


• Maintain daily dispatch schedule.


• Maintain daily railcar entry into Ship CSX


• Maintain all export documentation and requirements as set forth for all such shipments while meeting 72-hour documentation rule to freight forwarders, brokers, and customs authorities.

Involved in the Railcar Management at each of the locations

• Work with plants and regional Manager to manage truck, barge, and railcar movement.


• Assist with monitoring, managing, and dispute any incorrect demurrage costs.


• Assist with coordinating with Logistics team bad order car list and arrange for repairs.

Ensure Files and Record keeping are maintained and accurate at the locations

• Complete daily and month-end processing for shipments and invoicing


• Complete daily audit trail reporting to ensure an accurate record of control numbers and shipped material.


• Maintain retention files for Bill of Ladings (3 years). Files kept in an organized and chronological order.


• Coordinate certificates of compliance (in conjunction with the quality department) and ensure customers receive necessary analysis reports.


• Update/manage JWS for all incoming and outgoing shipments for outgoing lime and limestone products.


• Updated/manage Transwide at sites that utilize the system.

Provide Customer Service Support

• Interact with internal and external customers as well as transportation contractors.


• Take orders and set up in systems to be available for production planning


• Enter information in Order flow system and follow through the process ending in billing and invoicing


• Be involved in total quality process and continuous improvement of customer confidence by knowing the customer's demands for quality and quantity in relationship to inventory and customer need.

Performance Measurement / Management

• Provide structure, direction and feedback to CSR team


• Readily share information and develop the team by delegating to their strengths


• Establish and communicate clear roles and job performance expectations


• Manage and report on all production KPI's


• Work on continuous improvement to identify, document, communicate, and implement process improvements while improving work area


• Provide training and guidance on any current or new logistics systems/tools for the shipping coordinators/CSRs.

Perform other duties as assigned.

ATTRIBUTES:

• Must be capable of working any shift, on-call, overtime, or seven days a week, if needed.


• Leadership: a demonstrated ability to lead people and get results through others.


• Must be able to improve working conditions (safety, quality, productivity, cost).


• Must be able to assist the leadership team on improving a system of shipping controls, standard operating procedure, safety, quality control, and performance management


• Effective verbal and written communicator to articulate a given situation ensuring positive customer satisfaction.


• Good analytical and problem-solving skills.


• Good public speaking skills.


• Ability to prioritize and manage multiple tasks/projects and meeting all required deadlines.


• Strong sense of urgency in meeting customer needs.


• Good understanding of environmental, safety and the desire to following all established procedures are required.


• Extremely dependable. The time-sensitive nature of the position requires excellent attendance and complete customer focus.


• Must have good working knowledge of Microsoft Excel, Word and PowerPoint. Knowledge and application in management of equipment data and use of the CRM and SAP is a plus.

Physical Demands include, but are not limited to:

• Must be physically able to perform work assigned.


• Must be physically capable of accessing all plant locations.


• Tolerate working outside in severe weather conditions as well as exposure to industrial high temperature, noise and dust.


• Access all areas within a site which could include heights of 120 feet, confined spaces, climbing ladders or stairs, and accessing tunnels.


• Will be working in an office environment, mining, and mineral processing environment.


• The employee will be exposed to the following working conditions: Extreme Heat and Cold, Noise, Vibration, Oils, and Atmospheric Conditions such as Dust, Fumes, and Metallic Particles.


• The employee will be required to perform the following actions (from time to time): Standing, walking, balancing, stooping, kneeling, reaching, talking, seeing, hearing and sitting.


• Able to lift up to 50 pounds.


• Must be able to travel up to 20% to the various locations.

Required Experience: Minimum of 4-6 years of previous project leader or supervisory experience in a customer service, shipping, distribution or heavy transportation, manufacturing, construction, and/or mining/mineral processing environment is required.

Required Education: High School Diploma or GED. BS degree in Supply Chain, Logistics, Business, Finance, Engineering or technical related field or equivalent work experience in the field is desired.

Lhoist North America offers a comprehensive benefits package including, but not limited to: medical, dental, vision, life insurance, 401K, and vacation. LNA also supports employee work-life balance with telecommuting and compressed workweek options for many positions.

Lhoist North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.