Posted in Other 5 days ago.
Location Address:2500 Windy Ridge Parkway, Atlanta, Georgia 30339
Work Shift:Salary Exempt (United States of America)
Altium Packaging, Our Culture Differentiates Us!
We are an essential business and still hiring during the COVID-19 pandemic!
We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.
Our Guiding Principles
Duties and Responsibilities:
Ensures the reliable performance of ERP systems
Troubleshoots and resolves any ERP related hardware, software, user access or other problems
Participates in projects to gather user requirements, design, configure, test and implement ERP systems and applications
Monitors system performance and usage to maintain security and reliability
Coordinates new software releases, fixes and upgrades with technical teams and users
Recommends new features or changes to configuration/ workflows based on user feedback
* Customer Support
* Inquiry Research/Response
* Issue Resolution
* Optical Fiber Management
* Problem Analysis
* Software Installation
* Software Troubleshooting
* Solution Delivery
* Systems Troubleshooting
* IT Help Desk Software
* Remote Support Software
We Believe in Rewarding our Most Important Resource - Our People!
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Take your career to the next level at Altium Packaging!