ERP Business Systems Analyst at Altium Packaging in Atlanta, Georgia

Posted in Other 5 days ago.

Job Description:

Location Address:

2500 Windy Ridge Parkway, Atlanta, Georgia 30339

Work Shift:

Salary Exempt (United States of America)

Altium Packaging, Our Culture Differentiates Us!

We are an essential business and still hiring during the COVID-19 pandemic!

We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.

Our Guiding Principles

  • Act with Integrity & in Compliance

  • Drive Value Creation

  • Be Disciplined Entrepreneurs

  • Focus on the Customer

  • Act with Humility

  • Treat others with Dignity and Respect

  • Seeking Fulfillment in your Work

The ERP Development and Support position is responsible for ensuring reliable performance of ERP, and trouble shooting problems and supporting end users.

Duties and Responsibilities:

  • Ensures the reliable performance of ERP systems

  • Troubleshoots and resolves any ERP related hardware, software, user access or other problems

  • Participates in projects to gather user requirements, design, configure, test and implement ERP systems and applications

  • Monitors system performance and usage to maintain security and reliability

  • Coordinates new software releases, fixes and upgrades with technical teams and users

  • Recommends new features or changes to configuration/ workflows based on user feedback

Minimum Requirements:

  • 5 Years Experience

  • Experience in:

    * Customer Support

    * Inquiry Research/Response

    * Issue Resolution

    * Optical Fiber Management

    * Problem Analysis

    * Software Installation

    * Software Troubleshooting

    * Solution Delivery

    * Systems Troubleshooting

    * IT Help Desk Software

    * Remote Support Software

Preferred Requirements:

  • Bachelors Degree in Computer Science or Technical Discipline

We Believe in Rewarding our Most Important Resource - Our People!

We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Take your career to the next level at Altium Packaging!