Posted in Other 15 days ago.
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Technical Services & Operations
IMG - provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is hiring a full-time Network Administrator with TS/SCIat its Colorado Springs, CO location.
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 30 years.
Responsible for providing multiple services in the realm of Network Operations to include monitoring, identification and troubleshooting of issues within the Enterprise,
supporting a 24x7 NOC (Network Operations Center). Responsibilities include Tier I resolution and customer support for all managed networks. Candidate must be
familiar with the use of Putty, SMC, GEM, HPNA, HPNNMi and various other tools as required.
NOC is 24x7 shift work; to include weekends and holiday for all employees
Day Shift: 6am - 2:30pm
Swing Shift: 2pm - 10:30pm
Mid Shift: 10:30pm - 6am
Desired Skill Level Requirements:
Ability to identify, analyze, and resolve fault and isolations within the customer's network infrastructure
Demonstrate advanced network troubleshooting techniques and experience commensurate with that of CCNA
Ensure compliance with network security policies and procedures
Assist in the development of the policies and procedures as they pertain to the network environment
Manage resource availability across the network enterprise
Create and report all outage notifications and network related issues in accordance with standard operating procedures and guidelines
Demonstrate experience with BGP and OSPF routing protocols
Demonstrate experience with both LAN and WAN troubleshooting
GEM experience for monitoring and configuration of crypto equipment
Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192)
Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above
Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment
Participate in engineering projects or upgrades as tasked by GDIT management
Interface with vendors to ensure proper performance of tools and software packages
Track and process Authorized Service Interruptions (ASI's) as directed by GDIT Management
Provide After Action Reports (AARs) for Problem Management resolution
Demonstrate experience programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors)
Provide system/equipment/specialized training and technical guidance to lower tier employees
Effective Communication skills - verbal and written
Problem analysis and problem solving
Attention to detail and accuracy
Customer Service oriented
Ability to work independently within a Team Concept
Ability to multitask in a stressful environment
Clearance Required: TS/SCI to start. Candidate must be able to pass a CI Poly.
Baseline Certification: IAT Level II required
Computing Environment Certification:CCNA Desired. Applicable software or hardware training and certifications commensurate with the technical objectives, services required and IT environment
IMG COMPANY BENEFITS
Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.