Senior Director of Data Management and Systems at Crain Communications in Jacksonville, Florida

Posted in Other 5 days ago.

Job Description:


The Senior Director of Data Management and Systems oversees the design and implementation of systems and technology used for managing customer and business data across the organization (data warehouses, customer data platforms, data visualization tools, and other business intelligence systems).

Key responsibilities

  • Develop and implement strategy and processes for effective data management across all Crain brands.

  • Establish enterprise data architecture by unifying technology systems into a unified customer database.

  • Formulate techniques for quality data collection to ensure adequacy, accuracy, and legitimacy of data.

  • Guide technology and vendor decisions related to data and analytics to ensure data is centralized, accessible, and actionable for use across all Crain brands

  • Help sales leaders analyze business data and generate insights to maximize revenue opportunities.

  • Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades, etc.)

  • Support others in the daily use of data systems and ensure adherence to legal and company standards.

  • Establish rules and procedures for data sharing with upper management, individual departments/brands, external stakeholders, etc.

  • Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects

  • Assess system performance and make recommendations for software, hardware, and data storage improvements.

  • Assist with recognizing and upholding digital security systems to protect delicate information.

Candidate profile

  • 5+ years of experience working in data management or analysis.

  • Bachelor's Degree in Information Systems, Computer Science, Computer Engineering, or related field

  • Experience with data visualization tools, data warehouses, customer data platforms and data integration tools.

  • Experience in media or subscription business preferred.

  • An analytical mindset with problem-solving skills

  • Excellent communication and collaboration skills

This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)